Business Student Program Advisor (HEO 4)

• Open to Australian Aboriginal peoples and UniSA employees only
• Full-time, continuing position based in UniSA Business at the City West campus
• Commencement Salary: $65,766 per annum (plus 17% superannuation)

About the Role

The UniSA Business Student Hub provides a convenient, central support hub for UniSA Business students!

In this role you will manage program enquiries for UniSA Business students and proactively provide them with advice and support. When required, you will refer students to additional services to aid university transition and increase student retention and success.

Core Responsibilities

• Provide customer-focussed service to UniSA Business students
• Work closely with Program Directors, to provide a responsive, solution-focused service
• Proactively contact “at risk” students to support their academic progress, retention and success
• Contribute to and present information sessions, including student orientation, to promote student engagement with services
• Communicate effectively with academic and professional staff across the University to ensure the smooth implementation of processes and practices affecting students

• High level written and verbal communication skills
• Experience working through complex processes with empathy to successfully resolve issues for customers
• Previous experience working in an administrative role in a team based environment
• Demonstrated experience in the interpretation and application of policies and procedures
• Solid organisational and time management skills to manage multiple priorities under broad direction
• Demonstrated experience in using information systems and the Microsoft Office suite of programs

The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Ms Georgie Hart, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 3150.

Applications close: 11:30pm Monday 19 July 2021

To be eligible to apply for internal positions, you must either be an Australian Aboriginal peoples, or a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of appointment.
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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email [email protected] and you will receive a response within one working day.

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