Business Improvement Delivery Lead (Admissions)

Updated: about 1 month ago
Location: Adelaide, SOUTH AUSTRALIA
Job Type: FullTime
Deadline: 20 Dec 2021

Job no:506500
Work type:Continuing - Full-time
Categories:Student Services and Learning support, HEO8

(HEO8) $100,261 to $112,481 per annum plus an employer contribution of up to 17% superannuation may apply.

Continuing, full-time role available.

Opportunity to be responsible for undertaking business analysis and feasibility assessments to identify opportunities for process improvement and integration, aligning with the University’s goals and objectives.

The Business Improvement Delivery Lead will have a key focus on improving business processes and resource efficiency, enabling contemporary business practice based on evidence and driving technology enhancement. The role will provide process mapping, staff training on updated processes, coordinate business improvements in consultation with key stakeholders, facilitate associated system changes, facilitate workshops and resolution of any issues as they arise. 

To be successful you will need: 

  • Extensive experience in building, leading, motivating and developing teams to deliver service excellence and operate in a culture of continuous improvement.
  • Demonstrated expertise and experience implementing innovative business systems, within a large organisation, that leads to process efficiencies and business value.
  • Demonstrated knowledge and understanding of coursework admissions and on-boarding, student recruitment and International compliance within the higher education sector in Australia.
  • Demonstrated ability to exercise initiative, to think strategically and to utilise analytics and reporting to inform business direction in an Admission environment.
  • Demonstrated ability to be collaborative and team-oriented, with an ability to quickly establish and maintain professional credibility at a senior management level and with the wider team.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. Flexible working arrangements are on offer for all roles at the University.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities. 

Learn more at:

Your division's broader role

The Division of Academic and Student Engagement drives the University's strategic activities in relation to learning and teaching. This includes ensuring all Adelaide students have a quality experience, and investing in our academic staff's professional development.

Learn more at:

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

Applications close 11:55pm, 20 December 2021.

For further information

For a confidential discussion regarding this position, contact:

Moira Laird
Project Management Office
P: +61 (8) 8313 7098

You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

The University of Adelaide is an Equal Opportunity employer, Women and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.


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