Business Analyst

• Full-Time, 2-years Fixed Term Contract 
• Position located at La Trobe University's Bundoora Campus
• Generous package, including 17% Superannuation and a range of employee benefits
• Make a difference in a position that offers great job satisfaction

About the position

The Information Services department is responsible for the implementation, development and maintenance of Information Services and Systems such as Enterprise Resource Planning, Business Intelligence, Student Management, Content Management Systems, Customer Relationship Management and Marketing technologies. The department works closely with the Office of the CTO and Projects and Business Transformation department to further advance the services provided and, with IS Enterprise Services, to ensure that capacity and service availability meet business needs. The department develops and maintains the overall program plan of change activities across the portfolio, including proactive engagement to identify business opportunities through the utilisation of both current and emerging technologies. Each Application Services team is accountable for managing and coordinating defect resolution, enhancements and significant changes for their designated suite of business services and applications.  They will collaborate with key stakeholder groups, and delivery partners, to implement system fixes or enhancements that fully address client needs, continually improving and enhancing the capabilities and effectiveness of La Trobe's systems and processes.

Skills and Experience

To be considered for this position, you will have;

• Demonstrated ability to work with stakeholders of varying capabilities
• High-level written and verbal communication skills with the ability to adapt communication styles to stakeholders and deliver complex information in a simple and easily digestible format
• Extensive functional and technical knowledge of ServiceNow platform as well as experience delivering large-scale ServiceNow implementations.
• Thorough understanding of business systems frameworks and methodologies
• Thorough understanding of testing frameworks and methodologies

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below: 

https://f.io/KDo0ceng

Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm, Sunday 9th July 2023

Recruitment Enquiries: Tom Pham via Email [email protected]

Position Description below:

 Business Systems Analyst BAU-HEO8.docx

Only candidates with Full Working Rights in Australia may apply for this position. 

Please submit an online application ONLY and include the following documents:

• Cover letter;
• An up to date resume; and
• A separate document addressing each essential and desirable bullet point in the Key Selection Criteria which is located in the position description

Please scroll down to apply.

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.