Associate Director, International Channel Performance and Market Insights

• Associate Director, International Channel Performance role within Swinburne University
• Full-time position at our Hawthorn campus
• Attractive salary and hybrid working environment

About the Role 

The Associate Director, International Channel Performance and Market Insights provides tailored market and business intelligence insights to drive decisions for the University's international recruitment and admissions functions. 

You will play a critical role in analysing data on market entry, prioritisation, partnerships, competitor insights, student yield, and education agent performance. You will work with key colleagues to set performance targets, monitor progress, and develop forecasting models to optimise international student recruitment. Additionally, you will oversee the development and management of the University's international admissions system, StudyLink Connect, ensuring it supports business intelligence activities and streamlines admissions processes.

About You  
To be successful in this role, you will require the ability to:

•    Lead a team of analysts, and ensure the effective management of the team, as well as projects and resourcing requirements within the team, and will meet the University’s needs according to the five-year strategic plan and annual mission and budget.
•    Establish and maintain a profile within the University as the international student business intelligence and admissions system expert and represent the University at appropriate external forums and meetings.
•    Lead change through influence, focusing team efforts on delivering business value and enhancing the customer experience.
•    Build capability and manage talent within the team to support growth and succession planning through the University’s activities and frameworks including performance and development, culture, and engagement.
•    Lead the development, delivery, and interpretation of market and internal business intelligence required for Swinburne’s annual international student recruitment strategy and the ongoing review of recruitment and admissions performance.

For more information on this role, please refer to the job description

Qualifications

•    Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training
•    Demonstrated strategic, analytical, and conceptual skills with the ability to structure and convert strategies into compelling and achievable work programs

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

•    Every Swinburne learner gets a work experience
•    Every Swinburne graduate gets a job
•    Every Swinburne partner gets a tech solution
•    Swinburne is the prototype of global best practice.

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.  

For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

This position is an identified position therefore, the incumbent must have:

An understanding of the issues affecting Aboriginal and Torres Strait Islander peoples, and
An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

To Apply

Please submit your CV and cover letter addressing your suitability for this position. 

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]. 

Applications Close: Wednesday, 7th August, 11:59pm. 

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity 
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives.  For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

Victoria’s Commitment to Action: Improving international student employment outcomes
As a signatory to Victoria’s Commitment to Action , Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

(#LI-SW)

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