Alumni & Community Relations Coordinator

About us
 
We are a global institution committed to excellence in research, education and community engagement.

While government funding and competitive research grants enable us to deliver high-impact outcomes and an innovative learning experience for students, support from alumni and friends helps to ensure Curtin excels in its mission to transform lives and communities, and to retain its ranking as one of the best universities globally and in Australia.

Your new role

The Alumni and Community Relations Coordinator is responsible for the implementation of stakeholder engagement programs and campaigns that are designed to encourage graduates and the wider community to support Curtin’s strategic initiatives.
Programs/campaigns are substantive and diverse, requiring skills in connecting interpersonally with individuals or with larger groups, organising special events, and communications across multiple platforms, annual giving, bequests and volunteer management, and may be university-wide or faculty/discipline-focussed.

You will work collaboratively with members of the Advancement team and colleagues across the University, and regularly engage with Curtin graduates, donors, volunteers, students and former staff. Your team is small but creative, strategic, motivated and outcomes-driven.

In this role you will…

• With support from your line manager, develop, implement and manage programs, including alumni engagement activities, communications, annual giving and/or bequests, as required, to help drive the alumni and community relations strategy.
• Ensure all work is meaningfully focused on building an engaged and connected alumni community and increasing alumni and staff donor participation.
• Participate as an active member of the team in support of any Advancement campaign.
• In collaboration with the Partnerships and Engagement team, develop effective communication plans for assigned portfolios, and write and coordinate purposeful communications across a range of platforms for target audiences. Communications is inclusive of electronic direct mail (EDM), website, print collateral and social media.
• Develop and contribute to activities to strengthen relationships with donors and other supporters.
• Proactively work to develop and maintain quality relationships with alumni – through both one-to-one and mass engagement – to develop supporters, volunteers and donors.
• Update contact details and write CRM reports on purposeful engagement with supporters.
• Administer relevant shared mailboxes and phone lines.
• Maintain work plans on assigned responsibilities and provide updates to your line manager, as required.
• Proactively contribute to University Advancement goals, adopt best practice standards and adhere to relevant policies and procedures.
• Recognise, manage and report risks to your line manager.
• Demonstrate the highest possible standards of professional and personal conduct, modelling the University’s Values and Signature Behaviours.
• Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

• A vibrant, supportive and dedicated team environment.
• Easily accessible location with great parking, bus station and end of trip facilities.
• State of the art offices and agile working.
• A flexible benefits package with excellent superannuation provisions.
• A vibrant campus with gym, child care, wellness programs, medical and counselling services.
• Work has commenced on the extension to Curtins facilities; Exchange is dedicated to being an industry-connected innovation precinct.
• Curtin continues to be a leader in reconciliation in the Higher Education sector, being one of the first Universities to receive accreditation for an Elevate RAP - the highest level within Reconciliation Australia’s Workplace RAP Framework.
• The University has recently been named as one of Australia’s Inclusive Employers for 2019-2020 by the Diversity Council of Australia (DCA).
• A major global player, with well-integrated campuses in Singapore, Malaysia, Mauritius and Dubai.

For further information on Curtin and all of our employee benefits visit https://about.curtin.edu.au/jobs/

We are looking for someone with…

• Demonstrated experience in community engagement and/or community-based fundraising.
• Demonstrated ability to create, develop and manage programs, events and initiatives to achieve strategic outcomes.
• Demonstrated ability to work collaboratively with well-developed relationship management skills which contribute to the values, goals and objectives of the role and promote a positive team culture.
• Demonstrated professional writing and verbal communication skills, with the ability to prepare clear, accurate and timely communication materials, for diverse, multi-cultural audiences.
• Demonstrated experience using customer relationship management (CRM) systems.
• Self-motivated with the ability to work as part of a team and independently, using initiative to resolve issues in a customer-focused environment.
• Demonstrated interpersonal skills with the ability to network, and develop and nurture relationships with a wide variety of internal and external stakeholders.
• Demonstrated project management and organisational skills with the ability to manage competing priorities and meet deadlines, while maintaining excellent attention to detail.

Please apply on-line with a cover letter, resume and address each of the selection criteria, to enable us to assess your suitability for the role. If you require reasonable accommodation to participate in the recruitment process please advise in your cover letter.

To view a copy of the role’s Position Description, please copy and paste the following link into your browser:

https://cloudstor.aarnet.edu.au/sender/?s=download&token=8728f44c-2659-43c1-8261-aa0311612571

Applications close: Monday 1 November 2021, 9:00PM AWST

Contact details

If you have a query in relation to the application process please contact our careers team on [email protected]

Inclusion and Diversity at Curtin

We are committed to ensuring that Curtin has an inclusive environment, free from harassment, in which all students, staff and the community feel respected, valued and welcome.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, women, and people from culturally and linguistically diverse backgrounds, and are committed to making reasonable adjustments to enable people with disability to participate fully in our recruitment, selection and appointment processes.

We have received recognition in this area:

• Voted one of Australia’s Inclusive Employers for 2019-2020 (Diversity Council of Australia).
• Have become one of the first Universities to receive accreditation for an Elevated Reconciliation Action Plan.
• Achieved Athena Swan Bronze Accreditation (2018-2020).
• Voted 16th best workplace for new dads in Australia (HBF - Direct Advice for Dads, 2019)

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.