Administrative Officer - Accommodation

About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Fixed Term (Fixed Term)

Position Summary

Availability:
Fixed-Term until Dec 2024 | Full-Time
Compensation Grade
Higher Education Officer Level 6
Salary Range:
$82,923 - $88,414 p.a.
Reporting to:
Deputy Manager, Flinders NT
Rural & Remote Health NT
Under broad direction, the Administrative Officer - Accommodation is responsible for managing the student accommodation supporting Rural Health Multidisciplinary Training (RHMT) program, the Northern Territory Medical Program (NTMP), and enrolled and short course students with the Remote Health Practices (RHP) programs.
They are responsible for day-to-day management and maintenance of Flinders University student accommodation and other student support resources (which may include vehicles, bicycles, outdoor equipment, etc.) in Central Australia. The role will work closely with the Northern Territory Property and Facilities manager to provide quality, safe student housing.
They will work collaboratively with the student placement, student support staff, and external partners to support students in Alice Springs, Tennant Creek and Remote Central Australia.
The incumbent will be required to reside in Alice Springs and will be required to travel across Central Australia as necessary.

Key Position Responsibilities

The Administrative Officer - Accommodation is accountable for:

• Planning, prioritising and managing student accommodation across Central Australia to provide quality rural placements supporting Rural Health Multidisciplinary Training (RHMT) program, the Northern Territory Medical Program (NTMP), and enrolled and short course students with the Remote Health Practices (RHP) programs.

• Collaborating with program administrators to best allocate available resources to maximise high quality student experiences and learning opportunities.

• Managing the StarRez student accommodation online system including but not limited to, coordination of bookings and room allocations, identifying and addressing accommodation challenges (shortfalls, peak periods, other matters that may affect efficient allocation of resources), providing timely and effective support to students, managing cleaning and maintenance of accommodation, and managing data for reporting on the use of accommodation and facilities.

• Serving as a subject matter expert and provide support, coaching, and guidance to regional campus administrators across the NT on all aspects of student accommodation.

• Supporting the health and wellbeing of students who are academically and socially isolated from their support networks whilst on rural placement.

• Undertaking project work in collaboration with the Deputy Manager Flinders NT and Flinders NT Property and Facilities management i.e. renewing or ending leases, assessing properties for purchase, furnishing of accommodation, organising renovations, and preparing properties for sale, consulting with relevant internal and external partners.

• Managing Central Australia vehicle fleet, and other student support resources including bicycles, outdoor equipment, or other items required to support student safety and wellbeing.

• Providing after-hours response to students needs of any nature, and safety, security, and emergency maintenance, for all student accommodation and campus facilities in the Central Australia region.  Includes providing rapid onsite needs assessments, connecting students with pastoral care resources, coordination with police and emergency services, and engaging after hours contractors.

• Assisting in the development of policies and procedures, quality assurance, and financial systems to assist with the budget and operational plans.

• Travel both regionally within the NT and interstate may be required.

• There is a need for flexibility on occasion in working hours, including being on call, and working after hours and at weekends.

• Any other responsibilities in line with the level of the position as assigned by the Supervisor and/or the University.

Key Position Capabilities

• Degree with subsequent relevant experience or, extensive experience and specialist expertise or broad knowledge in technical or administrative fields or Equivalent combination of relevant experience &/or education/training

• Excellent project management, organisational, and administrative skills including the ability to exercise initiative, prioritise, identify innovations, problem solve, and meet deadlines.

• Demonstrated highly effective communication, customer service, and interpersonal skills, with the ability to develop productive relationships with a staff at all levels within the organisation, students, and external stakeholders

• Demonstrated well-developed written communication skills, with capacity to compile and analyse data, prepare internal and external reports and submissions

• Demonstrated project management skills and the ability to exercise initiative, establish priorities, problem solve and meet deadlines.

• Demonstrated well developed skills with Microsoft Office suite and extensive experience with complex booking management and financial systems relevant to accommodation

• Demonstrated commitment to continuous business process improvement initiatives to evaluate business systems, policies, processes, and procedures and generating solutions.

• Demonstrated ability to work autonomously, accurately, and with close attention to detail, as well as working collaboratively as part of a team to deliver operational services in a high-volume work environment to achieve strategic outcomes.

• Demonstrated understanding of real estate and student accommodation options in rural areas

• Demonstrated commitment to educational, health and general workforce development in rural and remote communities.

• A driver's licence is essential for this position. Four-wheel driving experience and/or training is desirable.

Prescribed Conditions for Employment

Flinders University has introduced a COVID-19 Vaccination Policy  that requires all new staff members to be up to date with their COVID-19 vaccinations, subject to medical exemptions and limited exemptions.

Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid ‘Working with Children Clearance’ (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.

Information for Applicants:

You are required to provide a suitability statement of no more than three pages, addressing the key capabilities of the position as outlined above. In addition, you are required to upload your CV.

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

24 Jul 2022