Accommodation and Student Support Officer (HEO 4)

Updated: 3 months ago
Location: Adelaide, SOUTH AUSTRALIA
Deadline: 01 Mar 2021

  • Based in UniSA Allied Health and Human Performance, Department of Rural Health, based at the Whyalla campus
  • Full-time, fixed term contract until 31 December 2021
  • Salary range: $64,166 - $72,321 per annum (plus superannuation)

About the Role

Based in Whyalla and reporting to the Manager: Department of Rural Health (Rural Operations), this role works closely with the Coordinator: Department of Rural Health (DRH) Student Support to provide accommodation and well-being support to students undertaking regional placements. The Accommodation and Student Support Officer will also manage and coordinate documentation accommodation requirements, student engagement and location orientation, and will liaise closely with DRH staff with regards to student well-being during placements.

About UniSA

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

Core Responsibilities

• Provide information to staff and students relating to student placements and accommodation
• Provide support and a range of administrative services related to accommodation for students on placement within the region
• Maintain regular contact with students to ensure they are managing their rural placements
• Provide assistance to the Coordinator: DRH Student Support
• Coordinate the payment of invoices for accommodation services, student transport and student payments

Essential Skills and Experience

• Previous experience in a customer service and/or administrative role
• Experience working with the provision of support services (preferably student accommodation sector) to diverse groups
• Proven experience providing superior customer service to internal/external stakeholders
• Solid verbal and written communication skills and high-level organisation and time management skills
• Demonstrated experience using information systems and the Microsoft Office suite of programs


Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:
• Access to great personal development opportunities
• Competitive salary negotiated under the Enterprise Bargaining Agreement
• Employee assistance and development programs
• Corporate health insurance
• A variety of leave arrangements


As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

How to Apply

For a copy of the position description and to apply, please visit Working at UniSA . The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Ms Georgie Hart, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at using job reference number 2834.

Applications close: 11:30pm Monday 1 March 2021

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed. This role will require the successful candidate to hold a current Working with Children Check.

CLICK HERE to access a copy of the Position Description Opens in new window

Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email and you will receive a response within one working day.

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