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voice technologies, including Cisco Call Manager, Unity Voicemail, UCCX and Finesse, analog lines, faxing, and other VoIP devices. Serves as an escalation point for customer issues, using tools like
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JUNOS; Cisco IOS software. Possess Cisco Certified Network Associate (CCNA); Juniper Networks Certified Associate – Junos (JNCIA – Junos) certifications. Experience working with incident management
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license Skills Required: In-depth technical knowledge of Cisco and other vendors’ networking technologies, network standards and best practices, and network security and controls CCNP/CCDP certification
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. Experience supporting Cisco, Meraki, Palo Alto, Juniper, or similar enterprise platforms. Experience with identity and access management, MFA, and Varonis. Operation of a State Vehicle Yes Supervises Employees
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For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis
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Communications as a Service (UCaaS) platforms, such as Cisco Webex, Zoom, or Microsoft Teams. Optimize E911 compliance, digital and analog trunking, SIP services, and VoIP solutions for seamless communication
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, evaluating the performance of others) ? Valid driver?s license with an acceptable driving record Preferred Qualifications: ? Current Cisco Certified Network Associate (CCNA) certification ? Current
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, or military. Required Qualification COM/Security+ Certification Previous teaching 3 to 5 years of industry experience Preferred Qualification SOC experience Teaching experience in Higher Ed Cisco CCNA Other
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Capital metro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the
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, government, and advanced technology organizations. Additional information about the College and its programs can be found at: https://www.kent.edu/cae Examples of Duties: Duties/essential functions may include