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. Update metrics for presentation to leadership and stakeholders across the enterprise. Assist in generating reports, creating dashboards and data integrity from ServiceNow to support performance
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to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems. The School of Engineering
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This is a fixed-term hybrid-eligible position to last 1 year. Job Purpose: The position will be working with in the Cross Platform Technologies team within Enterprise Technology (ET) in University
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customer base to access needed IT services. Leveraging the University’s implementation of its enterprise-wide service management platform (ServiceNow) all members of the IT Workplace Technology Services team
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talented, knowledgeable and dynamic educators, researchers, management and staff. Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped
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functional and technical knowledge of CRM Technology, Data Science ,Artificial Intelligence features for different enterprise applications like Salesforce, ServiceNow, Oracle financials,SAP. A successful
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University of Southern California (USC) | Los Angeles, California | United States | about 2 months ago
using ServiceNow solutions. The Director of Customer Service will lead a high-performing, frontline technical support team to provide customer service excellence to a diverse range of campus stakeholders
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delivering IT customer service based on ITIL service standards and high-quality service measures using ServiceNow solutions. The Director of Customer Service will lead a high-performing, frontline technical
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technology in institutions of higher education. Experience using ServiceNow. Education/Training: Bachelor's degree in related area and/or equivalent experience/training. Salary & Benefits For information
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challenging client interactions through written and verbal communication including documentation and customer communication in incident management systems such as ServiceNow. Significant experience writing