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C4 Ability to use initiative to resolve problems C5 Proficient in use of a range of standard software packages including Microsoft Outlook, Word and Excel C6 Ability to exercise judgement and diplomacy
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, diplomacy, discretion, assertiveness and ability to handle difficult customers etc.] C5. Effective planning, organising and prioritising skills. C6. Use of initiative and ability to work with minimal
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, PowerPoint, Outlook). C2 Good written, verbal communication and people skills [tact, diplomacy, discretion, assertiveness, and ability to handle difficult customers etc.] C3 Ability to manage own time
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by tact, diplomacy and discretion. C3 Ability to work proactively, multi-task and to use initiative and judgement to resolve problems independently when possible and appropriate. C4 Ability
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communication and customer service skills, operating with diplomacy and discretion. C2 The ability to plan, organise and prioritise effectively, respond to changes in demands and/or pressures, delivering work
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. C3 A customer-oriented approach with excellent people skills (tact, diplomacy, assertiveness and resilience). C4 An adaptable approach to workload management, with strong prioritisation skills. C5 Well
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communication skills, including tact, diplomacy and discretion. C2 Highly proficient in the use of MS Excel and MS Office. C3 Outstanding interpersonal skills with confidence to provide excellent customer service
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Excellent written and verbal communication skills C2 Tact, diplomacy and discretion C3 Able to work proactively, multi-task and to use initiative C4 Able to work independently and as part of a team C5
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. C6 Good levels of diplomacy and discretion. C7 Understanding of how to deliver a good customer service. C8 Ability to gain knowledge of work routines, processes and procedures. C9 Ability to work
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initiative to resolve issues, maintain progress and drive project initiatives to conclusion C3 Demonstrable diplomacy, influencing and negotiation skills in engaging and working with a broad range of