7 Humanities "ServiceNow" positions at University of California, San Diego in california
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of related experience/training. Recent experience working in talent acquisition and/or human resources. Thorough knowledge of federal and state laws related to processing new employees. Excellent verbal and
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and maintain project schedule using PMIS tools, (e.g. MS Project, Clarity, ServiceNow) to include WBS, task dependencies, durations, resource assignments and critical path Ensures appropriate project
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customer base to access needed IT services. Leveraging the University’s implementation of its enterprise-wide service management platform (ServiceNow) all members of the IT Workplace Technology Services team
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Effectively uses ServiceNow Customer Relationship Management (CRM) tool to manage and prioritize competing issues/cases to ensure timely response and issue resolution for stakeholders. Ability to comprehend and
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. Collaborate with the IS Knowledge Manager, and ServiceNow development team, to improve knowledge processes, procedures, and ServiceNow enhancements. Develop and maintain the Field Support knowledge base
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experience and the ability to lead and execute technical projects. Vendor support experience. Support experience with: macOS, Windows, Linux. ServiceNow experience. Must be able to work various hours and
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customer base to access needed IT services. Leveraging the University’s implementation of its enterprise-wide service management platform (ServiceNow) all members of the IT Workplace Technology Services team