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training at the elementary level in MATH required; AMSTI MATH trainer certification preferred Valid Driver License Clear status with FBI and ABI fingerprinting process* Knowledge of PC systems and a variety
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technical assistance to end-users by phone, by email, Zoom, and in-person. Manage help desk ticket intake process. Follow the established help desk ticket intake processes to capture contact information and
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including email Demonstrated competence in oral and written communication Strong organizational skills Ability to meet physical demands of the job, including but not limited to: lifting up to 60 pounds
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University Library. ESSENTIAL FUNCTIONS: Copy cataloging new books and donations Withdraw records from the LSP Process items for shelving Assist with projects in the technical services area Stay up-to-date