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Education and Experience • Required: Bachelor’s Degree with 1-2 years of administrative support experience (preferably in an academic environment) or equivalent combination of education/experience
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and experience. Experience in Higher Education preferred. 2-3 years’ experience providing desktop support in an IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI
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engagements to completion and customer satisfaction. Excellent planning, organizational, and time management skills. Working knowledge of the Windows environment, including Microsoft Excel, Word, PowerPoint
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applications (data manipulations); MS Excel and Google Docs preferred. Previous experience in Workday preferred, but not required. Ability to organize and prioritize workload in a multi-tasking environment while
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to service, with effective written/verbal communication, technical follow-through, personal organization and prioritization Understanding and appreciation of the needs of users in an academic environment with
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-solve and troubleshoot issues when appropriate Excellent communication skills, both verbal and written Ability to manage multiple tasks and priorities in a fast-paced, multi-faceted work environment
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to detail Experience with event planning and scheduling Works independently and uses judgment and discretion Ability to be flexible in a constantly shifting environment with tight deadlines and high volume
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Bachelor’s degree preferred. 5+ years providing endpoint or cloud computing support working in a complex environment. Experience supporting many thousands of users, communicating broadly to customers, and
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Associates degree and 2-4 years’ custodial / janitorial / maintenance experience or equivalent. 2 years’ experience supervising employees; preferable in a union environment. Knowledge of the principles
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effectively with a diverse population. Ability to multitask in a fast paced environment. Excellent computer skills along with a proficiency in the majority of the following applications: Google suite