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for University colleges, departments and divisions for compliance with established policies and procedures; adherence to federal and state regulations and laws, and the adequacy of internal controls. Conduct and
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to ensure readiness of all internal and external parties; ensures tasks including testing and training are completed prior to production release. • Monitors for post-implementation issues. • Collaborates with
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. Develop and maintain internal department documentation. Develop, produce, distribute, and update training materials in the form of guides, videos, PowerPoint presentations, etc. to LDH and UNO contract
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drive strategy and program development. Connects and convenes both internal and external stakeholders in developing and implementing innovative initiatives. Develops and convenes an internal workforce
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Directory accounts, Exchange email accounts, and Internal system access accounts Maintains all existing accounts listed above by making updates requested through ticket system. Helps manage access to LDH
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appropriate and accurate. Identifies and evaluates state policies in broad and specific categories utilizing state law, federal law, legislative acts, executive orders, budgets, policy statements, and special
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appropriate and accurate. Identifies and evaluates state policies in broad and specific categories utilizing state law, federal law, legislative acts, executive orders, budgets, policy statements, and special
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with resolution of network issues as related to end user problems. Manages all assigned issues being handled by other internal IT units or external contractors. Manages e‐mail accounts on the state
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internal IT units or external contractors. Manages email accounts on the state Exchange email server and make updates to accounts as requested by end users. Conducts an annual performance evaluation for each
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document any and all highly complex processing/ editing logic, including source code. Communicate effectively with internal Medicaid staff to understand policy affecting claims and encounter processing