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President's Office of Information Technology and Services, located in Westborough, MA, is offering to current UMass students a 40-hour-a-week IT Process Analyst Summer Internship at $17.00 an hour. The
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team to ensure that IT solutions are designed to meet the business process requirements and objectives. Develop and manage service level agreements (SLAs). Ensure security and integrity of data in
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end users in the University community on how to use, input, view, submit and approve expenses in the Self-Service travel and Expense Module. Daily support via telephone and email on the process of
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. This internship provides the ability to gain knowledge and understanding of all facets of the procurement process from supplier set up, sourcing, contracting, requisitioning and payment processing. Under
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-related software to prepare and process returns, and carry out other projects as assigned. This person will contribute to a collaborative teamwork atmosphere, through working effectively as a team member
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maintain business process models Assist with other projects as needed Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience): Currently enrolled UMass student who is enrolled in
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: Assist with information gathering to determine project scope and analysis Perform research and analysis in support of business process improvements Participate in project meetings with A&F departments
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process owners in driving their strategic improvement initiatives with regards to impact on end-users Work closely with the Director of Service and Quality and other team members to develop and implement
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technologies, a sharp analytical mind and a positive attitude towards work. In the process, you will develop analysis and reporting capabilities as well as business acumen, deep understanding of the procurement
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University policies as well as Commonwealth of Massachusetts laws and regulations. Support users throughout the University with the purchasing process. Provide valuable customer support while delivering a