Workers Compensation Coordinator

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Draft applications are saved automatically and can be accessed through your candidate home account.

• Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Workers’ Compensation Coordinator.  This is a full-time, non-tenured, administrative position and reports to the Associate Director of Insurance & Workers’ Compensation. The position may be in either Las Vegas or Reno, Nevada. 

The NSHE is comprised of eight institutions: three universities, four community colleges and a research institute.  The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000+ employees.

The purpose of the Workers’ Compensation Coordinator is to provide continuity in claims administration practices across the system. It is to ensure efficient and strategic management of the workers’ compensation program, to ensure injured workers are receiving quality and prompt medical treatment. The incumbent will streamline processes related to disability payments, the return-to-work program, medical separations related to workers’ compensation and the receipt of vocational rehabilitation benefits. They will stay up to date on legislative changes and industry trends as well as participate in associations to develop a strong foundation in workers’ compensation administration best practices.

The incumbent will be responsible for monitoring claims costs, claim frequency, and trends. They will be responsible for creating goals and initiatives to reduce claims severity, claims frequency and fiscal expenditures.

STARTING SALARY:  Schedule C (starting salary range approximately $75,000.00 to $80,000.00; depending on experience). A benefits package that includes medical, dental, vision, life, and retirement.

APPROXIMATE STARTING DATE:  June 15, 2024

MINIMUM QUALIFICATIONS: The successful candidate must have earned a Bachelor’s degree from a regionally accredited institution with five (5) years of professional experience in Workers’ Compensation Claims Administration and Risk Management, or Medical Office Administrative support, or Medical Benefits Administration experience. Alternatively, ten (10) years of progressive experience in Workers’ Compensation Claims Administration and Risk Management or Medical Office Administrative support or Medical Benefits Administration experience may be substituted for a bachelor’s degree.

Preference will be given to candidates in higher education experience and knowledge of Workday.

KNOWLEDGE, SKILLS, AND ABILITIES:  Successful candidates must possess the following knowledge, skills and abilities.  It is recommended that applicants for this position address each of the following items in the letter of application:

• Knowledge of or ability to quickly gain understanding of NSHE organizational structure, and policies and procedures related to position.

• Must possess a strong customer service orientation in addition to a professional, assertive demeanor with highly developed interpersonal written and oral communication skills.

• Be knowledgeable with laws, regulations, and rules affecting risks and liability to the organization.

• Be knowledgeable about risk identification, risk analysis and risk mitigation best practices.

• Must be highly proficient in Word, Outlook Calendar, SharePoint and PowerPoint.

• Must have advanced knowledge and skill in Excel using pivot tables, formulas, data manipulation and filters.

• Ability to maintain strict confidentiality, accuracy, and integrity.

• Maintain policies and procedures.

• Demonstrate attention to detail, respond to unexpected job demands and keep pace with rapidly changing priorities.

• Ability to make independent decisions appropriately and within boundaries of assigned authority.

• Ability to analyze data and interpret trends, manage projects as assigned by the Executive Director of Risk & Insurance Management, exercise initiative, discretion, and critical judgment as a professional.

• Develop and maintain an effective, productive, and cooperative working, reporting and professional relationship with employees at all levels of the organization.

• Work collaboratively with individuals and groups to incorporate their ideas and adapt to their needs.

• Ability to perform hazard assessments and analysis.

• Ability to organize assigned tasks, multi-task effectively, prioritize heavy workload, develop comprehensive timetables and strategies to meet multiple and constantly changing deadlines. Anticipate conditions, make projections, and establish priorities.

• Ability to represent the Executive Director of Risk & Insurance Management to deal effectively with a broad range of constituents.

• Excellent interpersonal skills and communications skills, verbal and written, to communicate effectively with a diverse population at all levels, within and outside the NSHE, using tact and diplomacy.

• Excellent writing and proofreading skills, including proper use of formats, knowledge of correct English grammar, spelling, punctuation, and usage.

• Skill to organize and maintain an efficient records management system.

• Skill to work both independently and cooperatively.

• Skill to provide training that supports safety and loss control initiatives.

• Proven ability and skill to identify and analyze complex situations and needs and recommend or implement effective courses of action for management.

• Demonstrated ability to learn quickly; independently understand and effectively communicate.

• Skilled in planning and managing projects.

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility.

• Responsible for overall compliance with NRS 616.C, 617.C, NAC 616, NAC 617, OSHA 29 CFR 1910.1030.

• Responsible for OSHA Recordkeeping, Bureau of Labor Statistics reporting for all NSHE institutions.

• Participate in regulatory audits and insurance audits for Workers’ Compensation.

• File incoming workers’ compensation claims and incidents with Third Party Administrator.

• Solicit and review accident investigation paperwork and corrective action.

• Implement system wide return-to-work program for injured workers.

• Develop and promote continuity in practices for injured workers that are off work. Ensure compliance with applicable regulatory laws (ADA, FMLA).

• Complete wage calculations, coordinate direct payments and process leave buy backs in Workday.

• Monitor and review medical management of claims, promote efficient practices and positive claims outcomes for injured workers.

• Oversee Third Party Administrator management of claims.

• Maintain frequent communication with high-risk claims. Routine check-in with injured workers. Promote advocacy approach to claims management.

• Promote reductions in claims costs, claims severity, and claims management through the development of strategic initiatives and goals.

• Work with Police Officer Departments to ensure compliance with NRS 617/NAC 617 with respect to mandatory Uniformed Police Officer physicals.

• Review physicals and issue letters of correction for corrective action ordered by medical providers.

• Develop Cardiac Wellness program that offers continuity to Uniformed Officers across the System.

• Develop initiatives to help promote the overall health of our Uniformed Officers with the goal of reducing impact and likelihood of Cardiac and Lung claims.

• Monitor program costs and reserves.

• Evaluate employee workstations to identify hazards and risks, provide recommended corrective action.

• Implement employee ergonomic self-evaluation platform.

• Maintain relationships with State vendors, support employees in obtaining appropriate equipment and furniture.

• Provide ergonomic training.

TO APPLY: The application process will be handled through the Workday on-line search process.  Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted.  Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience.  Applications will be considered incomplete without all requested materials.  References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant.  The review of materials will begin immediately.  Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/leadership-policy/administration/human-resources/ . For assistance with NSHE’s on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions.  Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site.  Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box.

APPLICATION DEADLINE: Applications may be submitted until the position is filled.  The review of materials will begin immediately, however, for full consideration applications should be submitted by April 28, 2024

For more information about the Nevada System of Higher Education, please visit our website at www.nevada.edu.  The Nevada System of Higher Education hires only United States citizens and aliens lawfully authorized to work in the U.S.  The NSHE is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity or gender expression.

Exempt

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

Application materials must include a current resume, detailed cover letter, and names, addresses, and telephone numbers of four professional references willing to be contacted. 

Posting Close Date

07/31/2024

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements.  Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.