UU Student - Library

University of Utah, United States

Updated: about 20 hours ago
Location: Salt Lake City, UTAH
Job Type: PartTime

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UU Student - Library
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Announcement
Details


Open Date 04/15/2024
Requisition Number PRN14725N
Job Title UU Student - Library
Working Title UU Student-Systems Administration-Mac
Job Grade SJ
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19
Full Time or Part Time? Part Time
Shift Variable
Work Schedule Summary
Flexible from Mon – Fri, 9 AM to 6 PM
Is this a work study job? No
VP Area Academic Affairs
Department 00790 - Marriott Library - Operations
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 14.50
Close Date
Job Summary
As part of an upper-tier team, assists in administering Apple systems and the infrastructure supporting them to meet student, staff, and teaching needs in a thriving central campus hub. Experience & knowledge with specific Apple and Information Technology preferred qualifications (listed below) are helpful, but training and mentoring will be provided to help applicants develop more advanced skills and knowledge.
For the Library to be able to appropriately monitor hours worked, part-time employees are generally asked to restrict their work with the University of Utah to Library employment only, unless an exception exists.
Responsibilities
Assist students, faculty, and staff with Apple-related issues. Which includes troubleshooting software and hardware, fixing broken systems, and replacing systems. Respond to staff and patrons on issues with software or hardware through the problem ticket system, meetings, instant messaging, and e-mail. Manage the software that is placed on the systems by creating overloads or installation packages to be distributed across campus using Jamf Pro, Software Update Server, and Patch Server. Erase, test, image, run Jamf Pro, and place systems around at different labs & locations that we manage around campus. And assorted projects & tasks, based on knowledge, skill & demand assigned by the supervisor.
Minimum Qualifications
Must be a current University of Utah student enrolled in 6 undergraduate credit hours or 5 graduate credit hours during the fall and spring semesters.
Preferences
The applicant should possess the skills to effectively troubleshoot intricate issues and collaborate with our team to deploy robust, scalable, and long-lasting solutions.
Applicants must demonstrate the ability to work proficiently both independently and within team environments. Strong interpersonal skills are essential for collaborating effectively with colleagues and the individuals we support
Continuously demonstrated ability to troubleshoot the root cause of and resolve complex issues individually and through teamwork. Excellent knowledge of software deployment and systems management in an Apple ecosystem. We primarily use Jamf Pro, Software Update Server (SUS), and Patch Server Experience with scripting or software development. AppleScript, python, and more low-level languages (e.g. C, C++) are of particular interest, but any scripting or programming experience is helpful. Experience with technical support, training, presenting, and creating documentation tailored to distinct audiences. Knowledge of hardware fundamentals is helpful. Knowledge of other operating systems such as Microsoft Windows (Windows 10) and multi-platform environments is helpful.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • Are you a current University of Utah student?
    • Yes
    • No

    • Applicant Documents
    Required Documents
  • Resume
    • Optional Documents
  • Cover Letter
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

    • University Human Resource Management
    250 East 200 South, Suite 125 Salt Lake City, UT 84111
    Contact us: (801) 581-2169 By Email: [email protected]

     


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