UTS - Temporary Patient Access Coordinator at UNC Chapel Hill

North Carolina State University, United States

Updated: 4 months ago
Location: Chapel Hill, NORTH CAROLINA
Deadline: ;

Posting Details
Position Information


Posting Number PG194029TM
Position Number 48KR104
Position Type Temporary
Essential Job Duties
Primary Purpose of the position: The positions will function primarily as appointment schedulers in a call center setting. Patient Access Associates will also serve as check-in /out, and receptionist for General Medicine Clinics, Gynecology, Nutrition, Dermatology, Nursing Services, and Walk-In Care (which includes Allergy Injections, Immunizations, Travel Medicine, and Triage). Employees in these positions would answer calls and work from a web portal to schedule appointments, obtain detailed demographic and insurance information from both new patients, and update information from returning patients; thus assuring accuracy in procedure coding and billing for students/patients as they progress through various CH Department medical services. Additionally, Patient Access Associates will verify patient demographics, direct patient flow, and inform students which clinic they must report to throughout the CH Department. At times central check-in employees will also act as conduits of communication between the patient and various other clerical and clinical staff within the CH Department including Nursing, Referrals, X-ray, Laboratory Services, and Pharmacy. These employees will also work at various locations throughout the CH Department where they will be responsible for scheduling appointments, verifying insurance coverage, identifying expired insurance, and referring patients to various locations as needed.
Is Time Limited No
If Yes, Appointment Length

Department Information


Job City & State Chapel Hill, NC
Department

System Information


Classification Title Temporary-Technical/Paraprofessional
Working Title UTS - Temporary Patient Access Coordinator at UNC Chapel Hill

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