Posting Details
Position Information
Posting Number | PG194366TM |
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Position Number | 48LS106 |
Position Type | Temporary |
Essential Job Duties | The HR Service Center Specialist provides front-line customer service to individuals (including employees and faculty as well as external customers) who contact HR for assistance including assisting newly-hired employees/customers completing Form I-9. This position greets customers warmly, identifies customer question(s) and underlying needs, and if the customer needs to complete an I-9, the Specialist identifies the appropriate employee record in the University’s electronic I-9 system (I-9 Guardian by LawLogix), reviews appropriate identification documents provided by the employee corresponding to federal requirements, and assists the new employee in accurately completing the I-9 form electronically. Customer service is provided in-person, by phone, by email, and by HRNow. The individual will also help in August with the peak season I-9 processing in Room 101 of Administrative Services II. Note: This is a customer-facing role and will be working in proximity to customers on a daily basis. The position entails work that must be completed onsite between 8:00am – 5:00pm Monday through Friday. Remote/hybrid schedules are not available; but will consider regular part-time schedules if necessary. |
Is Time Limited | No |
If Yes, Appointment Length |
Department Information
Job City & State | Raleigh, NC |
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Department |
System Information
Classification Title | Temporary-Clerical |
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Working Title | UTS - Temporary I-9 Specialist at NC State |
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