Undergraduate Academic Advising Coordinator

Job Title

Undergraduate Academic Advising Coordinator

Agency

Texas A&M Engineering

Department

Engineering Advising Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Why work for Texas A&M Engineering?

Who we are

Texas A&M Engineering is a large employer in the great and growing cities of Bryan/College Station, offering thousands of career opportunities in a wide variety of fields. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of respect, excellence, leadership, loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service.

Job Description

Purpose:

The Advising Coordinator, under direction of the Director of Academic Advising, leads and supervises a team of Academic Advisors, advises students on program and course selection, discusses career goals, and advises students on degree completion. Participates in and supports preparation for orientation of first-time in college and transfer students, and on-campus recruiting events for undergraduate students. Understands general education curriculum, helps students set academic goals, and addresses student’s academic concerns, making appropriate referrals as necessary.

Responsibilities: 

• Leads and supervises a team of academic advisors. Assists the Director in developing and implementing the strategic plan for undergraduate advising. Supports day-to-day functions of advising team and provides guidance to advisors on registration processes and procedures that are flexible and responsive to students’ needs. Oversees and completes special projects, programs, and processes related to undergraduate advising. Helps to ensure the success of academic advising by assisting the Director in administration and assessment as needed. 
• Provides academic advice and guidance to undergraduate students related to career goals, academic requirements, course selection, internships/co-ops, professional and personal concerns, withdrawals, q-drops, add/drops, no grades, housing, financial aid, and other student services. Advises transfer and current students on college admissions, re-admission, and change of curriculum.
• Manages and tracks students’ academic standing in accordance with university, college, and department policies. Advises students on scholastic probation and ensures students understand requirements to return to good academic standing. Works collaboratively with the Academic Success Center to facilitate student completion of success program certificates. 
• Monitors student academic progress, prerequisite completion, and degree requirements, identifies and tracks closet majors, verifies completion of degree requirements including running routine degree audits, reviewing degree plans, course prerequisites, and submitting faculty-approved adjustments and/or curricular exceptions. 
• Advises students on academic preparation, time management, test anxiety and study skills. Refers students to University resources for students with disabilities, writing assistance, and counseling.
• Prepares various academic and advising reports, develops and maintains revisions to advising materials. Supports and participates in new student conferences for first-time in college and transfer students. 
• Facilitates communication between team and academic units. Ensures advisors remain current with curriculum and policy changes. Assists in developing and maintaining an Advisor’s Handbook reflecting common policies and guidelines based on best practices.
• Plans and directs workflow, investigates complaints and resolves problems as able or escalates accordingly, coordinates training for new advisors along with the Director. May serve on department, college and university committees as needed. 
• Oversee the usage of the Navigate system for advisors to display availability, scheduling of advising appointments, and documenting advising sessions and other relevant information important to students’ academic record.
• Other duties as assigned, including up to 10% departmental service of allowable functions as assigned by the AOC Dean and with consultation with Department Heads.

Education and Experience:

• Bachelor’s degree in an applicable field or equivalent combination of education and experience.
• Five years of related experience.

Knowledge, Skills and Abilities:

• Knowledge of word processing, spreadsheet, and database applications. 
• Ability to communicate clearly and effectively to ensure understanding. 
• Ability to work with groups of people and be helpful, respectful, approachable, and team oriented. 
• Ability to build strong working relationships and a positive work environment. 
• Ability to multi-task and work cooperatively with others.

Work Location:

• Main Campus – College Station, TX.

About Engineering Advising Services

Are you ready to help guide the next generation of Aggie Engineers? Engineering Advising Services at Texas A&M University has several opportunities available for Academic Advisors who are problem solvers, customer-service oriented, and who can keep details organized to assist students with navigating their degree programs expertly and efficiently. We need you to bring your extensive experience, interpersonal dynamism, and great listening skills to champion our students’ success and development. This can be your first step to join our flagship university with opportunities that are planned to advance your career.

Texas A&M Engineering provides an outstanding benefits package including but not limited to:

• Competitive health benefits.
• Generous paid vacation, sick time, and holidays.
• Vision, Dental, Life, and Long-Term Disability insurance options.
• Teachers Retirement System of Texas (TRS), a defined benefit retirement plan with 8% employer contribution.
• Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional development opportunities.
• Tuition assistance https://engineering.tamu.edu/information/esac/educational-assistance-programs.html
• Wellness program release time offered to employees to promote work/life balance.

Helpful Applicant Information

Required Materials for Application:

• Resume/CV
• Three work references with their contact information; at least one reference should be from a supervisor/former supervisor.
• Letter of interest

Compensation Philosophy:

• Recruit and retain high-performing workforce through competitive compensation and career development including career pathing, coaching and skills development.
• Offer total rewards, flexible benefits, professional development, performance recognition and work-life balance.
• Ensure resources are readily available and utilized to attract and retain the highest quality researchers, faculty, and staff.  

Employment Eligibility Verification

• If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in delay of start date.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.