UC Computing Scholars Coordinator

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD.  Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link .

The IRD for this job is: 04-17-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The mission of Educational Opportunity Programs (EOP) is to provide various academic and personal support programs to first-generation to college, low-income students with diverse social and personal identities and from historically marginalized backgrounds, so that they may achieve their academic, professional, and personal goals and become active leaders in their communities.

Building on the legacy of the Civil Rights movement, EOP’s equity-minded staff team (students and professionals) advocate for and partner with each student and the larger campus community, from the first year and beyond graduation, to dismantle systemic barriers to their success, uncover the hidden curriculum, and cultivate a space where they can learn and belong at UC Santa Cruz.

In addition to the EOP team, this position is embedded within the UCSC HSI (Hispanic Serving Institutions) Initiatives focused on improving educational equity through academic and advising interventions to student populations that are minoritized in higher education. The EOP and HSI teams reside within the Division of Student Affairs and Success at UC Santa Cruz.

JOB SUMMARY

The UC Computing Scholars Coordinator is a seasoned professional who supports students in the UC Computing Scholars program. The Coordinator assists in the transition of computing students from the community college to universities. The Coordinator travels to community college partners to provide advice and assistance regarding transfer and the UC Computing Scholars program. The incumbent develops, implements, tracks, assesses, and reports on the program. The position is funded through an NSF project (Award number: 2245904) and has the potential to be extended to the entire duration of the project (May 31, 2028).

Under the general direction of the UC Computing Scholars Principal Investigator and direct supervision of one of the EOP Assistant Directors, the UC Computing Scholars Coordinator provides direct services to computing students with programs to support the academic success, retention and graduation of student. The incumbent provides academic and personal counseling/guidance and manages student cases to propel their development and success as university students. In addition, the UC Computing Scholars Coordinator collaborates with campus partners including the Colleges, Academic Departments, faculty, student service units and student organizations on retention/student success initiatives. The incumbent is readily accessible to faculty, staff, students and parents/family members to communicate as allowable concerning student case management. UC Computing Scholars Coordinator advises students, and implements retention programs and special projects. The incumbent supervises and trains student staff and engages in professional development to implement best practices and research-based methodologies.

APPOINTMENT INFORMATION

Budgeted Salary: $73,300 / Annually. 
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment 

Job End Date: 5 years after date of hire, with the possibility of extension

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004501 (ACAD ACHIEVEMENT CNSLR 3)

Travel: Up to 25% of the time 

JOB DUTIES

50% - Coordinating and Case Management

• Provides logistical and administrative support for the UC Computing Scholars program.
• Serves as the main contact for prospective transfer UC Computing Scholars program.
• Provides advising for students intending to transfer, specializing in supporting community college transfers, low-income, first-generation college, and historically minoritized populations.
• Meets with community college students individually to provide counseling in the areas of academics, finances, basic needs, community engagement, career, and well-being, as well as adjusting to the university, campus life, and academic setting.
• Collaborates with community colleges to create events and workshops about university transition.
• Supports community college partners by being the first contact.
• Helps students develop strategies to solve academic and personal problems.
• Prioritizes student cases to ensure timely intervention is applied before a student discontinues their studies at UCSC.
• Work with academic departments, faculty, and department management to help resolve specific student academic issues.
• Engages with colleagues in departments such as faculty, academic staff, the colleges, Financial Aid, Housing, and others to advocate on behalf of transfer students and to seek resolutions to issues impacting transfer student transition.
• Provides students with resources using a warm handoff. Follows-up and tracks to ensure interventions are being applied.
• Regularly tracks, reports, and briefs students’ progress.

30% - Program Development and Coordination

• Leads the coordination, which includes the planning and implementation of specialized programs to assist in identifying and overcoming barriers to student success including the early move-in program.
• Collects data regarding programs, events, and transition.
• Develops and coordinates events including but not limited to transfer days, welcome events, course boot camps, and belongingness events.
• Hires, trains, and mentors student staff.
• Plans, implements, and teaches academic and personal development seminars / courses in collaboration with STEM EOP Counselor.
• Works with academic departments, faculty, and department management to help resolve specific student academic issues.
• Coordinates the development, editing, and publication of academic journals, program websites, brochures, and marketing materials.
• Refers students to appropriate specialized programs and resources.

15% - Program Evaluation and Reporting

• Tracks and reports data for NSF reporting.
• Prepares monthly, quarterly and annual reports documenting patterns and trends in student cases and emerging best practices/solutions in serving students.
• Regularly tracks, reports and briefs on the status of student cases.
• Research, monitor and track policy issues and practices related to student success, retention and graduation.
• Develops forms and instruments for in-take, monitoring and reporting on student cases.
• Participates in the development of annual goals and calendar of the office and the Division of Student Success.

5% - Professional Development and Training

• Keeps abreast of student trends in higher education, particularly low-income and first-generation and transfer college populations.
• Participates in professional development activities to continually evolve best practices and stays abreast of innovative and research based practices.
• Disseminates best practices and associated student outcomes to the campus community and at conferences.
• Serves as a trainer and content expert on issues related to first-generation to college, low-income, immigrant and underrepresented students.
• Educates the campus community on effective counseling practices for students.
• Develops, delivers and evaluates training programs to build the capacity of student staff and colleagues that provide direct services to students.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Demonstrated knowledge of the theories and practice of counseling, learning, human and career development.
• Knowledge of how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.
• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under-prepared students in higher education.
• Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of students.
• Demonstrated experience and achievement advising and/or counseling students who are first-generation to college, low-income, underrepresented, non-traditional and/or immigrant backgrounds.
• Knowledge and experience in researching, compiling and analyzing data, and generating reports.
• Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.
• Demonstrated ability to effectively collaborate with people of diverse backgrounds.
• Demonstrated ability to initiate, develop and coordinate services/programs for students.
• Outstanding written, digital and oral communication skills including the ability to make effective group presentations, and to describe programs and provide information with clarity.
• Demonstrated ability to interact effectively, productively and sensitively with students, faculty, staff and parents/family/guardians per the standards and practices of the Family
• Educational Rights Privacy Act (FERPA) and other relevant policies and best practices.
• Ability to be highly reliable, follow through on all assignments and prepare reports in a timely manner and be punctual for meetings and appointments.
• Experience and proficiency using computers and technology for word processing, internet research, maintaining an electronic calendar and effective and professional email communication.

PREFERRED QUALIFICATIONS

• Knowledge of research methodologies and research designs.
• Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy.
• Knowledge of and experience in conflict management and intervention strategies.
• Demonstrated experience in case management with students on a college campus.
• Ability to encourage others toward common and individual goals and to motivate others to follow.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California.
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to perform essential physical job functions.
• Ability to safely perform the physical requirements necessary to move light to moderate objects up to 60 lbs., with or without accommodation.
• This is a fully remote position, and the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work occasional evenings and weekends as directed.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to travel within a defined regional or service area.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here .

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

University of California is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.  

For the University of California’s Affirmative Action Policy please visit:  https://policy.ucop.edu/doc/ 4010393/PPSM-20

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/ 1001004/Anti-Discrimination