Transition Coordinator, Military and Veteran Services - STA

Are you ready to join a community leading in innovative teaching and learning? 

Kennesaw State University is one of the 50 largest public institutions in the country . With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia .  Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect.  We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.   

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. 

Responsible for coordinating student veterans' transition from the military to higher education, serving as the primary contact for both prospective and current student veterans. Provides assistance and advising on admission, re-admission, transfer, financial aid, registration, course selection, and graduation while promoting the personal and academic development of this diverse student population.

KEY RESPONSIBILITIES:
1. Provide academic and personal support to successfully guide prospective students through enrollment and course selection and advise on academic and career goals
2. Work closely with Veterans Certifying Officials, university departments, and the Veterans Affairs (VA) benefits coordinators to ensure veterans experience a smooth transition to KSU
3. Serves as the face-to-face contact for veteran students, dependents, families, faculty and staff, primarily at the Marietta Campus MVS Resource Center
4. Oversees comprehensive Federal and VA work study programs by directing and monitoring the selection, evaluation, and verification of student work study eligibility in accordance with Department of Veterans Affairs (VA) guidelines and financial aid
5. Assists MVS with the development and implementation of programs, workshops, services, and learning opportunities designed to meet the unique needs of student veterans
6. Supervises VA and federal work-study students and student assistants, and conduct training modules/sessions
7. Assists Director in establishing MVS program mission, goals, and objectives
8. Disseminates relevant information to veterans and dependents regarding changes and updates in veteran benefits and programs
9. Manages daily operations of the Marietta/Kennesaw MVS Resource Centers (i.e., technology, resource library, supplies, budgets, etc.), including marketing efforts and space reservations
10. Assists in development of workshops and programs to enhance student and staff awareness of veteran issues and provide better support to student veterans
11. Coordinates use of the Owl Life student engagement software to create and publicize student programs and events, track student participation, and ensure compliance with divisional and university guidelines
12. Assists with maintaining MVS tracking system and handling monthly/semester reports for the department.
13. Provides support for other divisional priorities and initiatives beyond the scope of department, as requested

Educational Requirements
Bachelor's degree from an accredited institution of higher education
Required Experience
Two (2) years related experience

Additional Preferred Qualifications
Two (2) years of honorable U.S. military service or dependent of a veteran with at least two (2) years of honorable U.S. military service
Preferred Educational Qualifications
Master's degree from an accredited institution

ABILITIES
Ability to successfully interact with a community comprised of individuals/groups from an array of backgrounds, identities, experiences, and communication styles  
Ability to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situations
Ability to work as a contributing member in a team-oriented environment, successfully interacting with internal and external colleagues and partners
Available to work evenings and weekends for programming with students 
Must be well organized and flexible to meet time, priority and workload demands 
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Basic knowledge of VA policies and procedures 
Understanding of the unique experience veterans and active military students bring to campus
Working knowledge of VA educational benefits and policies (Ch. 30, Ch. 1606, Ch. 33, Ch. 35, Ch. 31) 
Working knowledge of higher education pertaining to the VA educational community including active-duty service members, veterans, and dependents 
Working knowledge of state specific educational benefits (GAANG Service Cancelable Loan Program, etc.)
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected].

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf