Ticket Office Assistant

Updated: about 2 months ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 02 May 2024

Posting Information
Posting Information


Department Ath Ticket Office - 271400
Career Area Athletics
Posting Open Date 04/29/2024
Application Deadline 05/02/2024
Position Type Temporary Staff (SHRA)
Position Title Ticket Office Assistant
Position Number 20013649, 20013650
Vacancy ID S023098
Full-time/Part-time Full-Time Temporary
Hours per week
Work Schedule
20-40 hours per week
Position Location
Hiring Range $10.61 - $10.61 per hour
Proposed Start Date 05/15/2024
Estimated Duration of Appointment 3 months or less

Position Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
The Department of Athletics exists to provide educational and athletic opportunities to young men and women, to provide an environment for student-athletes to learn, advance and excel both academically and athletically, and to serve the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience. The governing unit within the Department of Athletics is the Director’s Office, which is the administrative office and clearinghouse for the entire Department of Athletics, and promotes the department’s guiding principle of educating and inspiring through athletics. This unit provides support to administrators, coaches, staff members and student-athletes in order to provide and promote a premier intercollegiate athletic program for The University of North Carolina at Chapel Hill. The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.
Position Summary
The Ticket Office Summer Assistant will support the athletic ticket office in their efforts to prepare for the upcoming school year and all athletic events. Their primary responsibilities will include answering inbound phone calls, managing the ticket office email inbox, as well as any other duties and projects as assigned by the Assistant Athletic Director of Ticket Operations. This position will work closely with both the ticket operations and ticket sales team.
Contact with customers in person and via telephone. Use of Paciolan ticketing platforms. Assist with deposits of funds, ticket reconciliations, cash management, data entry, event operations, player guest management and other duties as assigned by Senior Assistant AD/ Ticket Operations. Assist full-time staff in all phrases of ticket operations, including staffing events.
Minimum Education and Experience Requirements
Graduation from high school; or an equivalent combination of education and experience.
Required Qualifications, Competencies, and Experience
All candidates must be organized, have a strong attention to detail, and be customer service oriented. They are expected to have excellent verbal and written communication skills, as well as knowledge of computer applications including Microsoft Word, PowerPoint, and Excel.
Preferred Qualifications, Competencies, and Experience
Bachelor’s degree with the ability to relate to customers and provide great service. Ticketing or customer service experience.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/275819
Temporary Employment Policies
http://hr.unc.edu/policies-procedures-guidelines/spa-employee-policies/temporary-staffing/INFOFORTEMPS

Posting Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity, affirmative action employer and welcomes all to apply regardless of race, color, gender, national origin, age, religion, creed, genetic information, sexual orientation, gender identity or gender expression. We also encourage protected veterans and individuals with disabilities to apply.


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