Testing Center Assistant (LAPL)

Details

Posted: 04-Apr-24

Location: La Plata Campus - 8730 Mitchell Rd., La Plata

Salary: Open

Categories:

Staff/Administrative

Internal Number: 4456686

Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education.  CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break.  We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.
The individual in this position assists in providing services for all three campus-located testing centers and supports high school and national testing as assigned, under the general supervision of the Testing Center Manager.  Ensures test integrity, security, and confidentiality of testing services.
The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students.  The final candidate for this position will be subject to the following background checks:  Criminal History Check and Sex Offender Registry Check.
 
This position is open until filled.  The College of Southern Maryland is an Equal Opportunity Employer. Essential Functions:
 

• Interacts effectively with the high volume of students, faculty and staff, and performs a variety of tasks at the same time.
• Administers placement tests, inputs scores into Colleague as needed, and provides score report results to students. Directs student to placement preparation resources.
• Administers certification tests through a variety of vendors such as Pearson Vue and insures individual company policies are adhered to regarding exams and exam candidate instructions.  Completes required training and certifications required by exam companies.
• Administers correspondence tests on behalf of students taking courses through other colleges and/or universities.  Works with students and outside institutions to secure receipt of exam materials, proctoring, and following return instructions.
• Administers credit by examination for CSM departments and for CLEP and DSST.  Completes required training and certifications required by exam companies.
• Ensures all Testing Center calendars are constantly updated and appointments listed are accurate.
• Schedules and administers typing certification tests and performs the testing, scoring, and processing.
• Keeps all instructor test files confidential and secure. Carefully returns exam packets to appropriate parties in accordance with established procedure.
• Administers instructors' tests – each test has its own set of specific instructions, timing, materials that may be used, appropriate SCANTRON for to use, etc.
• Performs online testing.  Follows guidelines and procedures effectively.
• Answers testing center phones and responds to testing center emails – information requested covers myriad of questions and replies must be courteous and accurate.
• Monitors testing center with professionalism. Guarantees and protects against student violations of CSM's Student Code of Conduct.
• Assists in maintaining test security for all tests.
• Faxes tests to other campuses upon instructor's request or campus request when test has failed to arrive on time.
• Produces a regular report of administered exams and Testing Center activity, and distributes this information as requested.
• Knows procedures for providing special accommodations, such as:  extended timing of tests, reader, enlarged tests, etc.
• Refers to ADA coordinator when necessary or asks ADA coordinator questions regarding testing.
• Maintains confidentiality of special accommodations files.
• Maintains awareness of the Student Services Department hours and activities in order to provide general information to students.
• Knows how to inform students as to the times and locations of tutors.
• Answers phones and refers questions or takes messages accurately for supervisors and other staff members.
• Provides training and support to faculty, instructors, and staff.
• Directs received non-testing related questions to appropriate personnel or departments.

 
Additional Duties:

• Performs other related work as required.

• High school graduate, AA degree preferred.  

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About College of Southern Maryland - La Plata
Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. The College of Southern Maryland is an Equal Opportunity Employer.
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