TEMPORARY TECHNICAL - CO-OP- #00075948

Information Technology - Help Desk

Dependent on job/team assignment, this position will be responsible for the following:  

• Provide exemplary customer service
• Provide technical support via chat, email, or in person
• Troubleshoot both hardware and software for campus

Standard Schedule is between 8am-5pm - 40 hrs.per week

A high school diploma or equivalent combination of education and experience is necessary.

• Communication skills both in person and via chats and emails
• Basic experience with windows operating systems
• Knowledge of Windows Operating System internal (system files, registry, etc.)
• Customer service focused interactions
• Able to follow both written and verbal directions

The anticipated hiring range for this position has been established as $16.00 to $20.00 hourly.  

Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements. 

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line. 
Grade:  GGS MKT
University Title: TEMPORARY TECHNICAL
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page . Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

This position is not eligible for University benefits.  Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b).  For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 573-341-4241.
To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.