Posting Details
Job Posting Information
Posting Number | PG194002SP |
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Internal Recruitment | No |
Working Title | Technology Support Technician |
Anticipated Hiring Range | $50,000 to $54,000 |
Work Schedule | Monday - Friday; 8am - 5pm Occasional work outside these hours may be required. |
Job Location | Raleigh, NC |
Department | Business Services |
About the Department | The 900+ positions of the Facilities Division service the students and staff of the University’s teaching, research/administrative space, and 2,240 acres of infrastructure. The Facilities Division provides design and building services, maintenance, custodial, landscape, solid waste removal, utility, mail, and motor pool services 24 hours a day, 365 days a year. The goal is to deliver cost effective services to the University, ensure completed projects and maintenance that conform to codes and regulations, while minimizing University liabilities and disruptions caused by the maintenance, repair, building, and equipment modifications to the University. |
Essential Job Duties | As a Technology Support Technician, you will oversee computer network support, inventory management, and repair services for over 900 employees, encompassing 570 computers and 300+ mobile devices. Your role entails analyzing and maintaining computer inventory across the organization, adhering to specific replacement budgets outlined in various replacement plans. Additionally, you will troubleshoot and assess whether repairs or replacements are the most viable options, while also managing all mobile devices remotely and maintaining comprehensive computer inventory records. Key Responsibilities and Duties to Include, but not limited to:
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Other Responsibilities |
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Qualifications
Minimum Experience/Education | High school diploma or equivalency and one year of experience in the field of technology related to the area of assignment; or an equivalent combination of training and experience. |
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Other Required Qualifications |
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Preferred Qualifications |
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Required License or Certification |
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Valid NC Driver's License required | Yes |
Commercial Driver's License Required? | No |
Recruitment Dates and Special Instructions
Job Open Date | 05/23/2024 |
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Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) | 05/30/2024 |
Notice to Applicants | Please note that the work history on your resume must also be included in your application. |
Special Instructions | In addition to your application please submit a resume, cover letter, and contact information for at least three professional references. |
Position Details
Position Number | 00110826 |
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Position Type | SHRA |
Position Classification Band Title | Technology Support Technician |
Position Classification Band Level | Journey |
Position Classification Salary Range | $ 36,094 - $ 83,230 |
Salary Grade Equivalency | IT01 |
Alternate Option | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
Full Time Equivalent (FTE) (1.0 = 40 hours/week) | 1.00 |
Appointment | 12 Month Recurring |
Mandatory Designation - Adverse Weather | Mandatory - Adverse Weather |
Mandatory Designation - Emergency Events | Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies |
Time Limited Position | No |
Time-Limited Appointment Length (if applicable) | |
Department Id | 444001 - Business Services |
AA/EEO | NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
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