Technical Services Lead

University of Houston, United States

Updated: 3 months ago
Location: Houston, TEXAS

Technical Services Lead - (STA013928)  
Organization
: H0201 Technology Services & Support 

Description

 

Provides database management services for centrally administered automated information systems. Designs, implements and maintains assigned databases. Recommends and implements enhancements and updates.

  • Designs, implements and maintains databases and applications using Oracle and related software, to include backup, recovery, performance tuning, security and troubleshooting.
  • Configures and supports multiple complex relational database environments, such as multi-tier client server applications.
  • Develops and implements procedures for data migration, archiving and change control.
  • Installs and troubleshoots upgrades and patches to vendor supported database management systems applications and related software; serves as liaison with vendors.
  • Provides technical assistance and training to developers in database usage, file and table design, data dictionary usage, update techniques, performance tuning and troubleshooting.
  • Coordinates performance testing and capacity planning; collects and reviews data and statistics.
  • Identifies, evaluates and incorporates new and non-core technologies to current data systems.
  • Documents configurations, processes, procedures and requirements; develops technical documentation for in-house developed databases, and assists with development of shop standards.
  • Manages assigned projects, to include work leadership of staff, assignment of tasks and definition of project timelines.
    • Performs other job-related duties as required.

    EEO/AA

     

    Qualifications

     

    Bachelors and 7 years experience

    Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of seven (7) years of directly job-related experience.

    Additional Job Posting Information

    Applicants must have:

    • Working knowledge of Action Request System (BMC Remedy) version 7.6.4
        • Creating Forms and Workflows
        • Managing Notifications in conjunction with Workflows
        • Be able to define and utilize Active Links, Filters, Escalations, and Call Guides
    • Basic knowledge of SharePoint administration
    • Knowledge of installing applications within SharePoint
    • Basic knowledge for maintaining Perl scripts
    • Ability to lead large projects and presentations
    • Ability to work off hours if needed

    Strongly Prefer:

    • Working Knowledge of Crow Canyon software using NITRO Studio
      • Create Forms, Reports, and Workflows
      •   Manage Notifications in conjunction with Workflows.
     
    Salary: Commensurate with Experience 
    Required Attachments by Candidate: Resume, Cover Letter/Letter of Application 
    Employee Status
    : Regular/Benefits 
    Job Posting
    : Jan 11, 2024, 4:40:15 PM

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