Technical Records Specialist 2, University Health Center (1677)
Pocatello - Main
Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!
Job Description
Provides technical support for programs and organizational activities to convey information, determine compliance, and resolve difficult situations; uses expertise in the implementation and maintenance of technical program guidelines; perform related work.
The successful candidate will be responsible for all front office clinic services including: patient scheduling, telephone inquiries, collecting patient fees, referral coordinator, insurance billing, payment posting, compliance management, resolving difficult situations with various constituents, document management (Electronic Medical Record, Financial systems etc.) and day to day clinic operations as directed by the clinic director. Performs a variety of detail-oriented tasks needing complete accuracy to maximize clinic revenue cycle management. Functions with considerable independence and exercise discretion in applying policies and procedures working with patients, vendors, and insurance companies. Back office services include, performing basic patient care functions to assist the nursing/clinical staff in a medical clinic with the examination or treatment of patients; perform related work under the direction of the physician or provider.
Key Responsibilities
- Electronic Medical Record System Management (20%) - Maintains patient electronic medical records and ensures that information is complete and accurate.
- Revenue Cycle Management (5%) - Responsible for collecting and depositing patient and insurance payments with complete accuracy.
- Clinic Operations (40%) - Patient check-in. Answers phone calls and addresses routine questions regarding appointments, insurance billing, payments and collections. Other office duties as assigned
- Insurance/ Medicaid Compliance (5%) - Coordinates with clinicians ensures documentation is returned within insurance and Medicaid guidelines.
- Medical Assisting (30%) - Assist nurses or physicians in the operation of medical equipment or provision of individual's care.
Minimum Qualifications
Experience:
- Monitoring record systems to identify and correct errors.
- Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
- Analyzing information and researching a variety of sources to identify and resolve problems or issues.
- Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations.
- Entering and retrieving data using a computerized record system.
- Composing and proofreading business correspondence.
Additional Information
ISU minimum for this classification is $17.67/hour. Benefits include comprehensive
health, dental, and vision; life insurance; disability plan; employee assistance
program (EAP); excellent retirement options and company contribution; and
generous paid time off/sick leave accrual. To be considered for this opportunity, apply by midnight on April 28, 2024. All offers of employment are
conditional pending the successful completion of a background investigation,
provided by HireRight.
Posting Number: req2201
Type: Working 12 months per year
Position: Classified Staff
Division: Division of Health Sciences
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].
Preference may be given to veterans who qualify under state and federal laws and regulations.
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