Technical Operations Coordinator

Technical Operations Coordinator

Apply now Job no: 502488
Work type: Part-Time
Location: University City - Philadelphia, PA
Categories: Drexel University, Enrollment Management and Student Success

Job Summary

The Technical Operations Coordinator position is a front-line representative assisting the Event Services Office (ES) with managing student A/V technician and professional per-diem Senior Technician team and supporting A/V needs for events. The position will manage audio-visual support for live events on campus and generate appropriate documents to support live events. The position will conduct on-site training with student and professional staff. The position will maintain inventory in storage spaces on campus.

Essential Functions

• Provide sound and audio-visual support and leadership for Drexel University on-campus events.
• Serve as an advanced user for various A/V systems used to support technical operations, including EMS reservation support software and WhenToWork scheduling web software.
• Hire, train, and supervise student workers to support technical operations.
• Gather customer feedback related to A/V support and room installed event A/V on the university city campus; suggest opportunities for A/V support improvement.
• Assist in managing and coordinating ongoing special A/V and technical operations projects as needed.
• Assist in coordinating A/V for campus events and conferences.
• Works closely with Associate Director to properly support A/V related events and manage student staff.
• Attend and participate in meetings and projects and act on behalf of the Associate Director of Event Services as directed.
• Assist the Event Services Leadership team in creating departmental goals, A/V support goals, technology upgrades, etc.
• Attend trainings and conferences when opportunities arise.
• Assist in maintaining equipment and vehicle inventory and assess needs for restock of consumable items; suggest purchasing to Associate Director for replacement of damaged/inoperable items, consumable, and addition of new technologies to A/V inventory.
• Identify repair and maintenance needs and report to Associate Director.
• Assist Associate Director in on-site external vendor relations and coordination of vendor deliveries and pick-ups.
• Perform additional duties as assigned.

Required Qualifications

• Minimum of a High School Diploma and 6 years of relevant technical operations experience.
• Ability to work evenings and weekends.

Preferred Qualifications

• Bachelor's degree and 2 years of relevant technical operations experience.

Location

University City, Philadelphia PA

Additional Information

This position is classified as Non-exempt, grade I. Compensation for this grade ranges from $19.69 - $29.54. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.   

We encourage you to explore Drexel's Professional Staff salary structure and Compensation Guidelines & Policies for more details on our compensation framework.  

You can also find valuable information about our benefits in the Benefits Brochure .  

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised: Jan 24 2024 Eastern Standard Time
Applications close: Feb 24 2024 Eastern Standard Time

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