Systems Analyst I

Position Title:
Systems Analyst I

Job Group:
Professional & Scientific

Required Minimum Qualifications:
High school diploma or equivalent

Preferred Qualifications:
IAM (Identity and Access Management) experience (Azure, Okta or similar)
Enterprise Suite administration experience (Microsoft 365 or Google Workspace for Education)
Active Directory Server administration experience
Scripting and automation experience (Powershell, bash)
On-prem mail server administration experience (Linux or Exchange)
Linux server administration and scripting experience
Knowledge of campus partners
Experience communicating with teams in higher education.

Job Description:

Summary

Assists in the analysis, design, and implementation of software/systems technical support and operating system capabilities.

In this role, you will ensure the campus and customers’ needs are addressed by focusing on architecture, design and implementation of visionary technology solutions relating to a number of technologies including but not limited to: Okta, Azure, Active Directory, Microsoft 365, Exchange Online and Google Workspace for Education.

Example of Duties

• Monitors and resolves issues with operating systems and servers.

• Evaluates system specifications and tests for compatibility.

• Audits and administers access controls.

• Develops scripts to automatic repetitive tasks.

• Troubleshoots complex problems involving multiple systems and working with vendor support to implement fixes.

• Assists in coding and maintaining utilities, job control language, compliers, and system software.

• Modifies, maintains, and updates existing software.

• Reviews potential applications and interfaces of hardware and software.

• Participates in the design of detailed systems design specifications to meet defined requirements.

• Conducts tests of revised or newly developed systems software to collect operating data and identify operating characteristics.
Level Guidelines

• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision

• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode

• Works on problems and issues of somewhat limited scope

• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained

• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate

• May lead projects of limited scope and complexity

• May provide guidance to students

Appointment Type:
Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:

May 27, 2025

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:
May 14, 2024

Posting Close Date:
May 20, 2024

Job Requisition Number:
R14680