Surgery Scheduler- Urology, Highlands Ranch

Job Summary:

The Surgery Scheduler is responsible for providing outstanding customer service to both the assigned physician and patients. The individual in this position will perform a broad spectrum of duties related to the effective and efficient scheduling of patients for outpatient visits and procedures. This includes maintaining precise interactions with nurses, physicians, and any other departments or functions involved in the delivery of patient care services. 

This role will communicate with physicians and other healthcare team members to ensure the availability of facilities and staff. The individual in this position will function as the liaison between the patient and the providers for all non-clinical issues including scheduling procedures in both the minor procedure room and operating rooms, communicating pre-procedure instructions and appointment confirmations, insurance verifications and/or pre-authorizations as necessary.

Key Responsibilities:

• Schedule patient visits, including completing data entry in Epic and preparing all necessary documentation within medical records for the physician to review.
• Determine if there will be any insurance pre-authorization needed, and mail information packets to patients as necessary. 
• Obtain referrals and authorizations as necessary for all clinic patient encounters, procedures, and surgeries. 
• Preauthorize procedures and surgeries.
• Triage new patient referrals (fax and phone); email new patient information.

Work Location:

Onsite – this role is expected to work onsite and is located in Highlands Ranch, CO  

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more! 

The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays, and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness . 

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• High school diploma or GED.
• 1- 2 years of patient registration and insurance processes.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.

Preferred Qualifications:

• College graduate.
• 3+ years of patient/client-facing experience.
• Medical office experience.
• EPIC experience.
• MS Office experience.
• Bilingual, Spanish-speaking.
• Understanding of HIPAA practices and patient confidentiality.

Conditions of Employment: 

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification or certification within 90 days of hire.
• Must be able to work in-person.
• Must be able to travel to alternate locations as assigned.

Knowledge, Skills, and Abilities:

• Strong organizational and personal skills; must have a strong work ethic.
• Strong communication skills, both written and verbal.
• Ability to maintain a positive attitude with clients, employees, and management. 
• Ability to work quickly – individually and as part of a team.
• Ability to read, analyze, and interpret policies, documents, and regulations.
• Excellent organizational skills.
• Ability to understand, apply, and benefit from technology.

How to Apply:

For full consideration, please submit the following document(s):

1.     A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position (only use if a cover letter is necessary)

2.     Curriculum vitae / Resume

3.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Jessica Asherin, [email protected]

Screening of Applications Begins:

Immediately and continues until the position is filled. 

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as $43,700.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .