Study Abroad Program Coordinator

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Work type:Support Staff
Pay Grade: 12
Major Administrative Unit / College: College Of Osteopathic Medicine
Department: Igh Research, Education, And Outreach 40001130
Sub Area: AP- Professionals
Salary: Salary Commensurate with Experience
Location:East Lansing
Categories:Administrative/Business/Professional, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly

The Institute for Global Health in the College of Osteopathic Medicine seeks a Study Abroad coordinator to aid the unit facilitating the preparation of Study Abroad programs for IGH with OEA and in-country logistics. The candidate for this position is responsible for executing administrative tasks that serve student engagement with IGH international programs.  Candidate must be able to work ON-SITE at MSU East Lansing Campus, at least 3 days a week between Monday to Friday from 8am to 5pm with occasional evening and weekend support to other IGH team members for visits by domestic and international personnel or students from partner universities. 

The candidate for this position is responsible for leading and executing the academic and administrative tasks that serve medical student and undergraduate engagement with the Institute for Global Health (IGH) international programs. This position leads and manages IGH's planning, facilitation, and preparation of IGH's Education/Study Abroad programs with the Office of Education Abroad (OEA) and in-country logistics for the destination sites of the programs. The candidate must prioritize and respond to inquiries from key offices and students in a timely fashion and will represent MSU and IGH to our global health care partners for program students.

This position leads, manages, and conducts IGH's support of the faculty program leaders.  This position supports the faculty program leaders in developing and designing the programs.  The position is also critically responsible for providing assistance and clarifications to faculty and staff in interpreting study abroad policies, advising, and special problems, including disciplinary problems abroad and for developing and delivering appropriate relevant country-specific pre-departure programs and materials for study abroad participants. The person must also understand and properly interpret university policy, protocol and administrative procedures in response to inquiries and initiate necessary action,

The position will provide supervision over regular and student employees The candidate will need to display professional skills and cultural awareness and sensitivity in dealing professionally with students, faculty and academic staff within MSU and international partners. 

This position, typically with the support of the faculty program leaders, leads the marketing, recruitment, advising, and enrollment for student applicants in the study abroad programs, considering the procedural information that is necessary for successfully performing the tasks. The successful applicant will be a liaison with student organizations and college advisors.

The position is also responsible, in conjunction with faculty and departments, to develop budgets for each study abroad program needing to balance estimated revenues, expenses considering a range of factors, such as the number of participants, costs of transportation, lodging, meals, lecturer fees, on-site activities, exchange rates, among others. The successful candidate will have the responsibility for submitting travel requests and travel reimbursements and will need coordinate the overseas logistical arrangements, including student housing, field trips, classrooms, and flights for each of the various study abroad programs.

The position will have access to confidential and sensitive information that required additional training under FERPA and MSU guidelines. The candidate must exercise sound judgment, while displaying utmost confidentiality and discretion as part of their basic professional requirements. 

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in a related field such as International Relations, Foreign Language, Area Studies, Communication, or Higher Education Administration; three to five years of related and progressively more responsible or expansive work in study abroad administration at a four-year college or university or at a study abroad organization; prior experience living, studying or working abroad in the location of the program; or an equivalent combination of education and experience

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in a related field, such as International Relations, Social Sciences, Humanities, Foreign Language, Area Studies, Communication, Higher Education Administration; Natural Sciences, Life Sciences, Pre-Med, among others;  three to five years of related and progressively more responsible or expansive work in study abroad administration at a four-year college or university or at a study abroad organization; prior experience living, studying or working abroad in the location of the program; or an equivalent combination of education and experience

Candidate must be able to work ON-SITE at MSU East Lansing Campus, at least 3 days a week between Monday to Friday from 8am to 5pm with occasional evening and weekend support to other IGH team members for visits by domestic and international personnel or students from partner universities. Remote work for remaining workload is possible by arrangement and coordination.

Good judgment; ability to complete work in a timely manner. Must be able to work with international students and partners in a global/international environment.  Standard office environment; job requires little physical effort; job may require international travel 1 to 2 times per year. Valid Michigan vehicle operator's license where needed in order to perform duties of the position for selection for position. This position requires, or will require prior to the completion of the probationary period: knowledge of basic personal computer terminology and operations, and the ability to use e-mail and the Internet. Bilingual in English and any other language, such as Spanish, Portuguese, French, Arabic, is a plus. Proficiency with broad range of main Microsoft Office tools, i.e., Word, Excel, Outlook, PowerPoint; Google Suite – including Google docs and media-; Project management tools knowledge, such as Smartsheet or similar software is a plus; Creative and Design tools.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Cover letter and resume.

STANDARD 8-5

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Advertised:Mar 27, 2024 Eastern Daylight Time
Applications close:Apr 9, 2024 Eastern Daylight Time