Student Services Specialist

Stanford University’s Office of Accessible Education (OAE) is seeking a Student Services Specialist . This position will provide administrative and operational support to OAE staff and resolve routine issues using general guidelines and standards or precedents as reference. Inclusion and diversity are integral to Stanford’s commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work. This is a 2.5-year fixed term position and will report to Accommodations and Operations Manager.

The Office of Accessible Education (OAE) is the campus entity designated to work with Stanford students with disabilities, at both the undergraduate and graduate levels (including the professional schools). The OAE provides an array of support services, accommodations, and programs to remove barriers to full participation in the life of the University.

The mission of the OAE is to promote an accessible and inclusive environment for all students with disabilities. Through both academic and housing accommodations, we work to mitigate physical and attitudinal barriers that students might face. We are dedicated to supporting students with disabilities to give them the opportunity to perform at their highest academic potential.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Minimum & Preferred Qualifications:

• Associate degree and one year of relevant experience, or combination of education and relevant experience. 
• Strong written and verbal communication skills.     
• Basic computer skills, including experience with Microsoft Office Suite.
• Excellent customer service skills.
• Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.
• Ability to prioritize and multitask.
• Understand financial transactions.
• Bachelor’s degree is preferred but not required.
• Previous experience working with students in an academic institution is preferred.
• Prior Stanford experience is strongly preferred.

Physical Requirements:

• Frequently sit, perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

* Consistent with its obligations under the law, the University will provide reasonable  accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions:

·      The OAE is located on the historic, main Stanford campus; work will be onsite Monday – Friday, (with some evenings and rare weekends).

·      There’s potential to work remotely once a week in the future.

The expected pay range for this position is $29.81 per hour. to $35.33 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

How to Apply:
We invite you to apply for this position, please submit your résumé and a one-page cover letter along with your online application.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

●       Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

●      A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

●      A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

●      Discovery and fun. Stroll through historic sculptures, trails, and museums.

●      Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.