Student Services Coordinator/ CARE Coordinator

University of North Texas at Dallas, United States

Updated: about 2 months ago
Location: Denton, TEXAS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


UNT System Overview
Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Student Services Coordinator/ CARE Coordinator
Department UNT-Dean of Students-Gen-160200
Job Location Denton
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information 46665.00
Department Summary
The Dean of Students Office fosters the development of leadership, civility, accountability, and responsibility in the University of North Texas student; builds community through service and involvement; and serves as an advocate for all students. This office is dedicated to supporting the UNT student who may need assistance in resolving complex personal and academic matters. We strive to help all students achieve their academic and personal goals and enhance the UNT student experience.
The CARE Team is part of the Dean of Students Office, and is a collaborative interdisciplinary committee of university officials that meets regularly to provide a response to students, staff, and faculty whose behavior could be harmful to themselves or others.
The mission of the CARE Team is to:
  • Assist in protecting the health, safety, and welfare of the UNT community.
  • Support student, staff, and faculty success.
  • Provide a comprehensive response to students, staff, and faculty whose behavior could be harmful to themselves or others.
Position Overview
The position reports to the Director, Intervention Services in the Dean of Students Office, within the Division of Student Affairs. This position coordinates the university’s process for responding to students and students’ behavior that is identified as a potential risk, either to themselves and/or to others or the community. This position triages referrals, assigns cases, determines type and level of intervention, meets with students, creates personalized support and resource plans, advocates and follows up with students, and reports to the BIT Team as necessary. This position will also provide back-up support as needed to the Intervention Services team.

Additional Posting Details


Minimum Qualifications
Bachelor’s degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
• Excellent public speaking skills with experience in conducting training workshops.
• Ability to provide leadership and mentoring to student populations.
• Experience in networking across departments and programs.
• Ability to communicate and work with a diverse population.
• Strong organizational skills and ability to simultaneously execute multiple projects.
• Excellent verbal and written communication, and computer skills.
Preferred Qualifications
Required License / Registration / Certification
Work Schedule
Monday – Friday, 8-5. Occasional nights and weekends. 
Driving University Vehicle No
Security Sensitive This is a security sensitive position
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Student Services Coordinator
Physical Requirements Driving, Lifting up to 10 pounds, Sitting, Standing, Writing, Talk or Hear, Ability to communicate

Job Duties


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Develops and maintains caseload records for the Behavior Intervention Team and determines through consultation with the Dean of Students and Conduct which cases should move forward to the BIT Team.
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Creates CARE On-Call Schedule, triages referrals to the CARE team using the standardized risk rubric and assigns to cases to appropriate CARE team members.
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Tracks CARE/BIT data, leading all efforts around data collection and assessment as well as creating and maintaining reporting on weekly, by semester, and annual basis or as requested by leadership.
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Serve as a member of the CARE Team, maintaining a rotating on-call schedule for students in crisis.
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Trains and advises CARE On call staff; provides regular updates regarding best practices, risk assessment, intervention strategies, and case studies
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Stays abreast of state and local laws, university policy, and best practices as it relates to mental health, responding to student crises, FERPA, Clery, Title IX, etc.
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Completes special projects and serves on committees as assigned by the Dean of Students or DSA leadership.
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Completes all appropriate training as needed for the position.
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Serves as a Campus Security Authority for the purposes of Clery and reports Clery crimes according to policy and federal law

Posting Detail Information


Posting Number S7795P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/80173