Student Financial Services Specialist

University of North Texas at Dallas, United States

Updated: 16 days ago
Location: Fort Worth, TEXAS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


UNT System Overview
Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Student Financial Services Specialist
Department HSC-Student Finance-350271
Job Location Fort Worth
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information commensurate with experience
Department Summary
The Office of Student Finance is responsible for all aspects of a students account. This includes but is not limited to the assessment of tuition and fees for account billing, collection of tuition and fees, third-party payments, student refunds, payment plan options and short term loans. Student Finance is also theHSCCommunity by providing financial services through the Cashier Office some of those services include accepting and depositing departmental receipts and administering petty cash.
Position Overview
This position is responsible for accurately processing financial transactions and securing the cash receipts for the institution. This includes maintaining accounting records and preparation of financial reports. Work in collaboration with the Financial Aid, Records and Enrollment, UNT System Accounting and other administrative departments.  Provide guidance regarding student and department accounts.

Additional Posting Details


Minimum Qualifications
Bachelor’s Degree in a related field with 2 years experience in accounting, billing/receivable,  cashier services or related business or any equivalent combination of education, training, and experience.
Knowledge, Skills and Abilities
  • Proficient in the use of EIS and the use of all Microsoft Office applications. 
  • Experience in Accounts Receivable and Cashier Services, preferably in a higher education environment. 
  • Experience in training user groups and communication of financial information to people with varying levels experience and understanding. 
  • Ability to work independently and handle multiple, complex and varied assignments in a timely manner. Must be well organized and able to keep meticulous records. 
  • Ability to analyze, interpret data, clearly and effectively communicate information to individuals at all levels of the organization with varying levels of understanding. 
  • Ensure all local, state and federal regulatory guidelines and requirements are met. 
  • Ability to develop and maintain detailed documentation for accounts receivable and refund processes. 
  • Ability to work effectively in a diverse community and meet the needs of diverse student populations. 
  • Ability to conduct research into student account issues as required. 
  • Knowledge of the organization’s goals and objectives. 
  • Knowledge of applicable data privacy practices and laws. 
  • Strong interpersonal, written, and oral communication skills. 
  • Ability to present ideas in user-friendly language. 
  • Ability to be highly self-motivated and directed, with keen attention to detail. 
  • Proven analytical and problem-solving abilities. 
  • Ability to effectively prioritize tasks in a high-pressure environment. 
  • Strong customer service orientation skills. 
  • Ability to work in a team-oriented, collaborative environment. 
Preferred Qualifications
The preferred candidate will possess the following additional qualifications: * Two years experience in Higher Education in Student Services. * Two years of People Soft experience or a similar ERP. * General knowledge of issues in Higher Education and with policies, practices and procedures.
Required License / Registration / Certification
Work Schedule
Monday – Friday
8:00AM – 5:00PM
Driving University Vehicle No
Security Sensitive This is a security sensitive position
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Student Fin Svcs Spec
Physical Requirements Carrying, Lifting up to 10 pounds, Sitting, Squatting, Stooping, Bending, Standing, Walking, Writing, Talk or Hear, Ability to communicate

Job Duties


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Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts.
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Review, reconcile and analyze student accounts with regard to tuition, financial aid, ensures accounts are balance; performs mathematical computations and processes any necessary adjustments; contacts internal and external customers, agencies, financial institutions and government agencies as needed to research and/or resolve discrepancies.
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Processes AP Refunds in EIS. Prepares and distributes financial reports utilizing various financial systems, spreadsheets and databases. Validates and processes voids, stop payments and recalls for student refunds.
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Responds to in-person, Live Chat, telephone and email inquiries from agencies, students, parents, faculty and staff.
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Receive and post daily cash receipts and payments; verify and ensure transactions are posted to appropriate chart strings. Prepares cash receipts for bank deposit; run financial cash reports and balances the cash drawer; reconciles, investigates and resolves any out-of-balance problems.
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Creates electronic files for departmental use to increase efficiency and investigates new ways of completing work more effectively.
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Liaison and department representative for collage fairs and orientations.
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Manages department group email box and Online appointments.
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NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties or job may change over time in accordance with the ongoing needs of the Department.

Posting Detail Information


Posting Number S7848P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/80451

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