Student Accounts Specialist

Coastal Carolina University, United States

Updated: about 1 month ago
Location: Conway, SOUTH CAROLINA
Job Type: FullTime
Deadline: ;

Posting Details
Posting Summary


Classification Title Fiscal Technician II
Classification Code AD03
Pay Band 4
Internal Title Student Accounts Specialist
Department Student Accounts
Position Type PCLS - Slotted Classified
Full or Part Time Full-Time
Basis 12 mo.
Hours per week 37.5 hours per week
Normal Work Schedule M-TH 8:00am-5:00pm and F 8:00am-12:30pm
Does this position require driving? No
Does this position require a credit check? Yes
Job Details
STUDENT ACCOUNTS SPECIALIST
Coastal Carolina University is currently accepting applications for the following position: Student Accounts Specialist in the Office of Student Accounts.
Duties include, but are not limited to:
· Performs all duties associated with the initial point of contact between students and families with the Office of Student Accounts.
· Receipting of deposits from students/family members and other departments for the University.
· Accurately communicates university and departmental policies and assists customers within the purview of Office of Student Accounts function.
· Provides exceptional customer service to all constituents, including but not limited to staff, faculty, students, visitors and the community at large while handling all constituent needs in a professional, timely and positive manner.
Requirements: A high school diploma or equivalent (GED) and three (3) years of related experience is required. Equivalent education, training and experience may be considered. An associate’s or bachelor’s degree and twelve (12) credit hours in accounting/business related area and experience in a fast-paced customer service industry and/or Datatel experience preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/22675 . Applicants must submit a resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until the position is filled. Coastal Carolina University is an EO/AA employer.
Fiscal Technician II (AD03/61121276/FTE-S00993P), full-time position with benefits. SC State Pay Band: 04. Salary range: $31,561.00 (minimum) – $44,977.00 (midpoint). Normal work hours are Monday through Thursday, 8:00 am to 5:00 pm, and Friday, 8:00 am to 12:30 pm. Must be flexible to meet the special scheduling needs of the university.
Required Qualifications
High School diploma or equivalent and three (3) years of related experience or equivalent combination of education, training and experience.
Preferred Qualifications
Associates or Bachelors degree and twelve credit hours in accounting/business related area. Experience in a fast paced Customer Service industry and/or Datatel experience preferred.
Licensure and/or Certification
Knowledge, Skills & Abilities
Basic familiarity with financial aid sources and regulations, university housing and student activities. Computer skills including Microsoft Office Word and Excel; proficiency with email and telephone correspondence with customers.
Additional comments regarding this position
Must enjoy working in a “team” driven atmosphere and readily assist co-workers as needed in high volume times.
Mental Demands Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Verbal Communication, Written Communication
Additional Mental Demands
Ability to handle volume of tasks in a timely and efficient manner; Ability to navigate stressful or hard conversations without emotional personal impact.
Physical Demands Reaching, Sitting, Speaking, Standing, Writing
Physical Demands (Elements Exposed To) None of these Listed
Additional Physical Demands
Please Select Any and All Equipment Needed to Perform the Duties Calculator, Cash Register, Computer and Peripheral Equipment, Copier, Fax, Credit Card Transactions, Scanner, Telephone
List Any and All Additional Equipment Needed to Perform the Duties

Posting Detail Information


Posting Number FTE-S00993P
Number of Vacancies 1
Desired Start Date 04/08/2024
Position End Date (if temporary)
Job Open Date 03/12/2024
Job Close Date
Open Until Filled Yes
Special Instructions to Applicants
Quicklink for Posting https://jobs.coastal.edu/postings/22675

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