Student Accounting Lead

University of North Texas at Dallas, United States

Updated: 2 months ago
Location: Denton, TEXAS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


UNT System Overview
Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Student Accounting Lead
Department UNT-Student Accounting-150300
Job Location Denton
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information $50,836 annually
Department Summary
Student Accounting is deeply committed to delivering the highest quality of innovative student account and financial services to the UNT community, helping ensure UNT’s enrollment and financial success. Our team is responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veterans educational benefits, third-party sponsorships, tuition benefit programs, refunds, departmental deposit and financial services, and tax reporting.
Position Overview
Provides complex analysis and management support for essential student financial services/accounting functions related to student account maintenance, posting charges/adjustments to student accounts, validating and posting incidental campus fees and issuing credit balance and financial aid refunds to students. Manages student refund vendor and voucher records within PeopleSoft Financials/AP through the creation, validation and transmission stages. Serves as a campus contact for Nelnet Student Choice Refunds (third-party refund delivery vendor). Responsible for the processing of returned checks, including notification to the student/payer.

Additional Posting Details


Minimum Qualifications

The successful candidate will possess the following required qualifications:

  • Bachelor’s Degree with 3 years work experience in accounting, billing/receivables or related business or any equivalent combination of education and/or experience.
Knowledge, Skills and Abilities
  • Ability to deliver exceptional customer service to a diverse population of customers.
  • Ability to consistently deliver exceptional customer service in-person, by phone and by electronic communications.
  • Ability to work both independently and with a group.
  • Ability to develop and maintain positive and effective working relationships with all co-workers.
Preferred Qualifications
The preferred candidate will possess the following additional qualifications: * Attention to detail. * Ability to multi-task and complete detailed processes with interruptions. * Able to retain and disseminate appropriate information regarding all aspects of the department and position. * Ability to effectively communicate regulations, information, policies, and/or procedures in a manner easily understood by a customer. * Ability to analyze and solve problems. * Able to stay on task and complete job-related duties as assigned. * Ability to provide excellent customer service to students, parents and other departments.
Required License / Registration / Certification
Work Schedule
Monday-Friday 8am-5pm, with overtime as needed
Driving University Vehicle No
Security Sensitive This is a security sensitive position
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Student Accounting Lead
Physical Requirements Reaching, Sitting, Standing, Walking, Writing, Talk or Hear, Ability to communicate, Carrying, Lifting up to 25 pounds

Job Duties


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Responsible for delivering exceptional service to all internal and external customers and campus partners. Maintains positive interactions with others. Provides professional, clear and accurate verbal and written communication. Resolves customers issues, offers alternatives or submits them to the appropriate personnel following the chain of command. Alerts supervisor(s) of escalating issues.
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Promotes a positive work environment for all team members. Demonstrates respect, flexibility, open-mindedness, and kindness in all interactions with students, team members, and campus partners. Demonstrates a commitment to the mission and vision of Student Accounting, the Division of Enrollment, and the University of North Texas. Serves as an example of positive engagement in the department through active participation in meetings, within committees, and by assisting others.
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Must maintain a working knowledge of the PeopleSoft systems utilized by Student Accounting (LS, FS, HCM), navigate the system, comprehend and explain student accounts, troubleshoot issues and understand processes which affect the student account.
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Completes projects and workload with a high degree of accuracy, timeliness, and a dedication to success. Demonstrates initiative by taking action to enhance services, processes, and operations provided by immediate team and Student Accounting.
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Serves as a change agent within the department and leads by example in all interactions with team members, campus partners, and customers. Provides timely communication to customers and team members. Takes actions to demonstrate care for team members and to communicate their value as part of the team.
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Manages over $80M in student and PLUS financial refunds annually across multiple interconnected PeopleSoft systems. Coordinates student refund vendor and voucher records within PeopleSoft Financials/AP through the creation, validation and transmission stages. Ensures that FS refunding is completed timely and accurately.
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Coordinates processing for incidental campus fees, credits, and student account adjustments, focusing on efficiency and accuracy across highly audited financial transaction services including housing, dining, health services, parking, and other non-tuition receivables.
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Serves as a departmental liaison to the Controller and Treasury teams regarding student refunds, including returned refunds and stale checks. Identifies refunds which have not been reconciled at the bank account level and works in collaboration with team members to contact students/parents and process new refunds.
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Manages a variety of student tax reporting processes in conjunction with the Associate Director, Student Accounts, Refunds, and Tax Reporting. Create, reconcile, and report over 60k 1098-T forms annually as well as maintaining department processes and controls for managing the W-9s/Request for Taxpayer ID.
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Collaborates with department leadership and team members in ensuring student account transactions are processed in accordance with the compliance requirements set forth by the Federal Cash Management Regulations issued by the U.S. Department of Education (34 CFR 668).
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Manages processing for external organization refunds on behalf of UNT, including refunds to external scholarship donors, third-party sponsors, federal/state government entities, and the U.S. Department of Veterans Administration (including electronic repayments).

Posting Detail Information


Posting Number S7458P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/78512