Storage Engineer Senior

Health Information Technology & Services (HITS) plays an essential role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support.

The HITS Enterprise Infrastructure (EI) division secures, manages, and architects Michigan Medicine data centers, networks, and communication infrastructures. The team oversees all Michigan Medicine IT-related technical infrastructure, including data centers and communication facilities; wired, wireless, and in-house cellular networks; spectrum management; communication; complex device management; fiber/wiring plant; hosting; directories, databases, and storage; and continuity of operations institution-wide. The team works with partners across Michigan Medicine to assure the security, stability, reliability, scalability, and economic management of the institution's technology infrastructure.

Job Summary

Health Information Technology & Services (HITS) organization has an exciting opportunity to employ a Storage Engineer Senior to support and maintain our enterprise file system infrastructure - providing support, provisioning, using, patching, maintaining, updating, and upgrading NAS storage systems.  When hired, you will report to the HITS Enterprise Infrastructure Storage Services Team which implements and manages the Michigan Medicine Enterprise Storage environment and providing infrastructure services to many of the enterprise-wide applications used by Michigan Medicine (MM).

The storage team manages NAS, SAN, and File Systems.  In the NAS storage farm, we currently have six Isilon Gen6 clusters totaling 368 nodes and 35 PB (replicated), and we have two NetApp clusters totaling 3 PB.  In addition, we have an LTFS Tape-as-NAS solution currently scaled to 4 PB, and a growing presence of OnTap-in-the-Cloud.  These systems provide network shares for clinical, research, and education customers within Michigan Medicine. 

You will focus on NAS architecture for on-prem and cloud migration, implementation, and operations, as well as operational support of the NAS storage hardware and software systems - monitoring, break/fix, capacity management, vendor support ticket coordination, design, naming standards, best practices, data center engineering documentation and coordination. You will work independently and anticipate and resolve issues to prevent service impacts.  You will collaborate with other IT and customer teams for coordination of activities.

Benefits  

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Diversity Statement  

HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.