Standardized Client Program Part-Time Assistant

The Standardized Client Program helps to develop practice ready student pharmacists, with a focus on critical decision-making and communication skills. The person in this position is responsible for providing support to the Standardized Client (SC) program in the Fred Wilson School of Pharmacy. Responsibilities include assisting the Director of the SC Program with operational, administrative, and reporting tasks. The SC Program Part Time Assistant may assist in the recruitment, training, and scheduling of Standardized Clients and with the set up and operation of simulations using high fidelity manikins. This person will also interact with students during SC Program events by providing instructions and overseeing floor and time management. Other responsibilities may include preparing and setting up for SC Program events (live, remote and high fidelity simulations), supporting development of assessment reports and research, submitting standardized client payment information and other operational/administrative tasks as assigned by the Director of the Standardized Client Program.

QUALIFICATIONS:  

 

Education: 

• High School Diploma or equivalent 

• Bachelor’s degree with a health science focus is preferred 

 

Experience and Training: 

• 1 to 3 years of previous experience in a professional office setting 

• Experience working with students at a college and/or university is preferred 

• Experience working with standardized clients and/or high fidelity manikins is also highly desirable and preference will be given to candidates with this training / experience 

  

Knowledge, Skills, Ability: 

• Excellent verbal and written communication and computer skills 

• Ability to multi-task and work cooperatively with others  

• Ability to work with a various group of people 

• Excellent organization and time management skills 

• Proficient computer knowledge and experienced in Microsoft Office applications 

• Experience / proficiency with Learning Space software and/or high fidelity manikins is highly preferred and preference will be given to candidates with this training / experience 

 

 

ESSENTIAL FUNCTIONS : 

• Supports administrative tasks of the SC Program such as preparing case materials, developing schedules, filing and managing records, and submitting Standardized Client payment information. 

• Assists the Director in activities related to recruiting and training Standardized Clients 

• Prepares for Standardized Client and high fidelity manikin simulation events by performing tasks such as printing materials, setting up SC rooms, and preparing computer workstations. 

• Helps facilitate Standardized Client events in conjunction with the SC Program Director and oversee floor and time management. 

• Utilizes Learning Space and/or other software to conduct all Standardized Client and SOP assessments 

• Assists in preparing Standardized Client Program assessment data and reports as requested by the Associate Dean for Academic Affairs 

• Utilizes Microsoft Office applications and other software to carry out job responsibilities 

• Abides by University and School of Pharmacy policies 

• Undertakes other duties and responsibilities as assigned by the Director of the SC Program 

 

ACCOUNTABILITY:  

• Excellence in multitasking, working collaboratively with others, and adapting to change. 

For more information regarding this position, please contact Dr. Diamond Melendez, Assistant Professor and Director of Standardized Client Experiences at [email protected].