Sr Stu Prog Spec for Undergraduate Programs

The primary responsibility of this position is to support and assist with undergraduate recruitment, retention, and graduation, and to help build a mutually supportive and nurturing environment in which all students feel welcomed and valued in the School of Computer Science.

• Present the public face of the School in written and oral communication both in person and online with particular emphasis on our undergraduate programs.
• Coordinate academic affairs of undergraduate CS students including collecting and maintaining data/records and preparing reports, monitoring progress, and addressing issues that arise.
• Assist potential, prospective, and current undergraduate students through support activities for recruitment, visitation, orientation, advising, enrollment, scholarship/awards, education, mentorship, retention, degree completion, and employment.
• Assists students and residents by providing information pertaining to lectures, exams, national board exams, financial aid, textbook procurement, etc.
• Address faculty needs as they relate to undergraduate curriculum, policies, and student progress.
• Provide general office and clerical support, receive incoming phone calls and departmental emails; manage mail and package delivery; provide back-up support for departmental activity as needed.
• Assist the school on assessment activities related to undergraduate outcomes.
• Serves as liaison to WSSC
• Work collaboratively as part of a team to accomplish department goals.
• Other duties as assigned

Required Education:  High School Diploma or GED, AND: 

• 12 months of office/clerical experience.

Skills: 

• Excellent interpersonal, oral, and written communication 
• Excellent organizational skills
• Able to build rapport quickly with director, staff, faculty, and students.
• Exceptional attention to detail
• Excellent computer literacy skills including experience with Microsoft Office products (Outlook, Excel, Word, and PowerPoint).
• Fundamental mathematical skills and knowledge.
• Demonstrated ability to work collaboratively as part of a team
• Initiative and ability to start and complete projects with minimum direction
• Demonstrated ability to manage multiple projects simultaneously.
• Must be able to supervise multiple student employees and to communicate directions and expectations effectively.
• Familiarity with social media applications such as Facebook, X, and LinkedIn, in order to post program announcements, updates and highlights, etc.
• General office skills such as multi-line phone, copying, filing, and mail.

Advertised Physical Requirements:

• Ability to deal with regular pressure to meet productivity standards; frequent exposure to pressure caused by deadlines and busy periods; ability to engage in repetitive motions, and to grasp objects with fingers and hands; speak, including expressing oneself or exchanging information with others; and see, including color, depth perception, and clarity.
• May be required to bend, lift, stoop, carry, walk, climb stairs, and be exposed to temperature changes. May be required to sit for sustained periods at a computer.

Departmental Preferences:

• Knowledge of advising, curriculum structure, and student success factors.
• Knowledge of or willingness to learn, operate, and be responsible for website management duties by utilizing University's Content Management System/CMS and Adobe Experience Manage/AEM platforms.

Supervision:

• Supervision of a dozen or more student employees including Kerber Ambassadors, Kerber Scholars, and Student Success Peer Coaches.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.