Sr. Manager, Satellite Operations (H)

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The Sylvester Comprehensive Cancer Center in Deerfield Beach is currently seeking a full time Sr. Manager, Satellite Operations. The Sr. Manager, Satellite Operations reports to, and assists, the Director of Satellite Practice with all day-to-day operations, management, and administrative responsibilities of a level III+ Sylvester satellite practice. The Sr. Manager assists in the evaluation and management of all business and administrative matters including: budgets, facilities, operations, staffing, and patient flow. The Sr. Manager supports the coordination and standardization of Sylvester’s Oncology Satellites to ensure: optimization of resources, utilization of dashboards and data analysis, process improvement and standardization, and a strong patient experience.  The Candidate should have relevant experience in managing projects and will be asked to support: facility upkeep, construction and expansions development, new program/ technology implementations, designing and maintaining tailored reports, etc. Candidate will need to be computer proficient and will be asked to navigate multiple systems and platforms to include: Press Ganey, Epic, Power BI, Microsoft Office Suite, and other platforms as identified.

CORE RESPONSIBILITIES

Manages, implements, coordinates, plans for and evaluates the business operations for the Sylvester satellite, which may include: statistical, performance and managerial reporting, decision and budget support, capital planning, and process improvement. Develops and monitors a plan that ensures the satellite maintains strict adherence to all hospital, regulatory, compliance, and safety standards. Conducts routine facility rounding and risk assessments, ensures safeguarding of assets. Maintains a safe and clean environment for patients and staff. Including the management and coordinate of all routine maintenance, necessary repairs, and ongoing expansion projects. Responsible for all facility equipment: evaluating needs, service calls, supplies, lease terms, etc. Ensures that all staff operate in accordance with Sylvester and University guidelines and policies, including training, licensure, vaccinations, and other staff requirements.  Oversees a modest team and manages all HR actions, which may include hiring, terminations, salary etc. 

Recruits, trains and prepares performance reports for staff. Responsible for all local Satellite vendors and contracts, including management, compliance, and invoicing/payments. Responsible for communication with Satellite staff and leadership via bi-monthly newsletters that address: compliance, training, staffing changes, productivity/performance, and patient experience.   Oversees the provider call schedule to ensure appropriate patient care, even during after-hours and weekends. Serves as lead for employee engagement initiatives and provider relations  Serves as satellite liaison for facilities, BioMed, IT, research support, supply chain, etc. Manages projects for satellite facilities including coordination of key meetings and projects. Evaluates existing internal controls and approval processes, and makes recommendations on how to improve fiscal integrity and operational efficiency.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

Bachelor’s Degree in Health Care Management preferred

Certification and Licensing:

Not applicable

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to manage a budget and work within the constraints of that budget.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to effectively plan, delegate and/or supervise the work of others.

• Proficiency in computer software (i.e. Microsoft Office)

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H11