Sr. Food Service Worker (2 positions)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $19.47 - $23.27.  The budgeted hourly range that the University reasonably expects to pay for this position is Step 1: $19.47/hr.

Initial applicant review will begin on or around November 7, 2023. Posting will remain open until filled.

This union position is represented by the bargaining unit AFSCME: Service - SX .

Remote/Hybrid eligibility: This position is fully on-site. 

We will be hosting a Dining Services Job Fair on November 7th from 10am - 2pm at the UCM Downtown Campus Center. Please feel free to join us for in-person screenings/interviews. You will still be considered for the position if you apply and do not attend the Job Fair. 

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university’s mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced’s evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

Under supervision, incumbents perform semi-skilled food preparation, serving and general maintenance duties in a kitchen or dining area. Incumbents may serve in a lead capacity over a small group of Food Service Workers (typically less than 5 full-time-equivalent employees). The Senior Food Service Worker differs from the Food Service Worker in that the duties performed usually require previous experience or training in food preparation, serving and general maintenance in a kitchen or dining area, and also require greater knowledge of the complexities of the area serviced..

KEY RESPONSIBILITIES

FOOD SERVICE PREPARATION, SERVICE, CLEANING AND STOCKING

• Incumbents serve food on a cafeteria steam line or in a dining area with portion control responsibility.
• May prepare desserts and/or salads to be served in a cafeteria or dining room operation.
• Perform cold food preparation including, but not limited to: cutting, slicing, chopping, peeling and preparation of sandwiches, salads and variety of express to go meals.
• As assigned, perform hot food preparation including, but not limited to reheating, baking, steaming and roasting.
• Assemble & heat food as requested by customer orders or production needs using various kitchen equipment.
• Prepare dressings, soups, sauces, gravies, salads, desserts.
• Works with perishable products inspecting for freshness and safety during production, service and storage.
• Adjusts refrigeration and heating techniques to ensure products remain safe for consumption. Identifies problem areas and brings to the attention of the supervisor.
• In a diet kitchen incumbents prepare special orders under close supervision of a dietitian
• Prepares food items for catered events or special meals. Ensures that items meet the client’s needs.
• As general maintenance workers, dish machine attendants, pot and pan machine attendants, incumbents perform a wider variety of duties than is typical of the entry level, with less supervision, and greater responsibility for the maintenance of the, equipment used.
• Wash & restock pots, pans, food preparation bowls & dishes following HACCP guidelines.
• Perform a full range of kitchen cleaning & organizing tasks.
• Perform a full range of kitchen cleaning tasks.
• Use hand tools, sweep, mop, dust, polish silverware, vacuum, & wash equipment & dishes & areas of the facility.
• Stock front of the house and back of the house and execute dining room attendant duties as assigned.
• Bus dishes, food, and trash byproduct as needed from dining area.
• Clean and sanitize tables.
• May supervise Food Service Workers in the performance of food preparation duties and in the maintenance of sanitation and safety standards in a campus kitchen.
• Provide training and support to less experienced staff.
• Guide, delegate & assign a wide range of tasks to student assistants.
• Maintain general security of the Unit food, equipment & supplies.
• Offer guidance to food service workers and/or student workers.
• Staff training in food production and sanitation.
• Serves on interview committees as needed.
• Assures that standards for freshness and quality of product are consistently met.
• Assures that food service worker and/or student staff is utilizing appropriate
• cleaning agents for each job.
• Assists in assigning specific jobs to food service worker and/or student staff throughout the shift, keeping staff on task and able to meet multiple deadlines.

SAFETY & SANITATION

• Use appropriate Personal Protective Equipment (PPE).
• Keep work area clean & debris free.
• Identify & correct hazards.
• Set-up/clean equipment, work tables, sinks & drains in kitchen areas at beginning & end of shift.
• Ensure compliance with State & Federal Sanitation Guidelines.
• Use appropriate cleaning agents to perform general kitchen maintenance.
• Notify management of maintenance problems.
• Independently safely use, assemble, disassemble & train others to use kitchen equipment following University Dining Services standards.
• Ensures that food quality and safety guidelines are maintained to achieve the highest public health standards and reduce the risk of food borne illness.
• Records daily HACCP time and temperature logs.
• Adheres to HACCP guidelines to ensure practices are in continued compliance with State and Federal Sanitation Guidelines.
• In conjunction with Unit Management, monitors kitchen facilities, property, and staff for safety and security.
• Oversees staff in utilizing appropriate cleaning agents for assigned job.
• Scrape out containers, use byproducts (leftovers/scraps) for soup, print double-sided, follow production flow plans.
• Wash pots, pans, food preparation bowls and dishes.
• Perform full range of kitchen cleaning.
• Use hand tools, polish silverware & wash equipment and dishes.
• Sweep & mop stains/spillage.

SUSTAINABILITY

• Sort waste for recycling & pre/post-consumer composting.
• Share sustainability knowledge.
• Maintain security of Unit equipment and supplies.
• Empty trash & recycling receptacles.
• Maintain adequate supply closets.

CUSTOMER SERVICES AND PROFESSIONAL COMMUNICATION

• Interact with internal & external customers by demonstrating professionalism, enthusiasm & integrity.
• Convey welcoming attitude.
• Greet customers.
• Interact pleasantly.
• Anticipate Customer needs.
• Display a positive demeanor.
• Participate in production & unit/departmental meetings, workshops & conferences regularly.
• Ensure positive guest experience by accommodating special requests & making suggestions.
• Listen carefully to customers concerns/questions & answer appropriately.
• Act professionally; ensure that message, tone, body language & attentiveness exhibit a high level of helpfulness, commitment & customer service. Encourage collaboration & problem solving with co-workers. needed. Assist with the maintenance and organization of all areas within the operation.

EDUCATION and REQUIREMENTS

• High school diploma and/or equivalent certification/experience/training.
• Six months of experience in food preparation and general maintenance in a kitchen or dining area; or an equivalent combination of education and experience.
• Previous food handler certification. (Preferred)

CRITICAL KNOWLEDGE AND SKILLS

• Experience following production schedules within specified timelines.
• Customer service experience to cooperate with public and other staff members and convey a helpful, positive attitude.
• Skill to use proper tools or material to perform a full range of general kitchen cleaning tasks.
• Experience using standard industrial custodial and kitchen cleaning equipment.
• Knowledge to maintain a sanitary, safe and organized personal work area using specified cleaning materials and solutions.
• Skill to guide a wide range of tasks to student assistants and kitchen support staff.
• Skill to differentiate products' composition, biodegradability, nutrition, etc.
• Interpersonal skills to work effectively with and provide excellent customer service to a diverse campus community; communication skills to establish and maintain cooperative working relationships.
• Problem solving skills to troubleshoot problems as they arise, find alternate solutions, and implement solutions in a
• professional and efficient manner
• Knowledge of proper procedures for lifting, handling broken glass and skill to use wet floor signs when mopping floors or cleaning up spills. Skill to verify proper concentration of sanitized solution using test strips.
• Successful completion of certified, company-approved program in Sanitation/Food Borne Illness prevention within 90 days from date of hire.

Background check and fingerprinting will be required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact [email protected].

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy . UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.  

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy .  All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline.  For new University of California employees, the applicable deadline is 14 days after their first date of employment. 

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace.  Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu .

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an  Internet-based system operated by the Department of Homeland  Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7       Referrals                         

How did you hear about the job? (select) “other”

Additional information? (select) “other”

Specific Referral Source? (write in) first and last name of referring employee 

Referring employee MUST be named on application for eligibility.