Sr. Coordinator, Registration

The University of Arizona, United States

Updated: about 6 hours ago
Location: Tucson, ARIZONA
Job Type: FullTime
Deadline: Yes




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Sr. Coordinator, Registration
Tucson, AZ, United States
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req19873
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Sr. Coordinator, Registration
Posting Number req19873
Department Office of the Registrar
Department Website Link
Location Main Campus
Address Tucson, AZ USA
Position Highlights As a member of the Registration, Residency & Transcripts team, the Sr. Coordinator will oversee processes for general petitions, tuition appeals, and grade appeals as well as grading and elevated enrollment transactions. The person in this role will be responsible for evaluating and improving existing processes in order to create efficiencies and reduce administrative barriers. The scope of the position will allow an individual to make independent decisions for the area and to provide strategic direction for enrollment, grading, and petitions/appeals.

The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here .
Duties & Responsibilities
  • Coordinate the day-to-day operations of the Student Services area including resolving escalated situations, troubleshooting requests within the office and the greater campus community, ensuring appropriate coverage for service areas, and setting professional expectations for team.
  • Oversee transcript services and creation of academic documents including daily processing, vendor relations, and outward facing communication.
  • Provide analysis and feedback for improved business processes and policy revisions and recommendations in order to create efficiencies and to improve service to the campus community.
  • Lead team of student workers by providing ongoing training and professional development.
  • Supervise and support Academic Records Specialists.
  • Support front-line service for Registration and student services.
  • Evaluate student records for exception and adherence to university policy and other related academic scenarios.
  • Resolve complex enrollment and student record issues with academic and student service departments.
  • Contribute to projects and initiatives to create equitable and consistent experiences for students.
  • Assist with process/system improvements for UAccess Student and Trellis
  • Manage academic grading and support for Instructor Center and faculty grade submission

Knowledge, Skills and Abilities:

  • Commitment to diversity in the workplace.
  • Ability to make independent decisions
  • Familiarity with office technology
  • Knowledge of University policies
Minimum Qualifications
  • Bachelor’s Degree or equivalent advanced learning attained through professional level experience required.
  • 5 years of relevant work experience
Preferred Qualifications
FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job FTE 1
Work Calendar Fiscal
Job Category Student Services
Benefits Eligible Yes - Full Benefits
Rate of Pay $53,039 - $66,299
Compensation Type salary at 1.0 full-time equivalency (FTE)
Grade 7
Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.
The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator .
Grade Range Minimum $53039
Grade Range Midpoint $66299
Grade Range Maximum $79558
Career Stream and Level PC3
Job Family Registration & Records
Job Function Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies 1
Target Hire Date 7/8/2024
Expected End Date
Contact Information for Candidates Kris Peabody,
[email protected]
Open Date 7/1/2024
Open Until Filled Yes
Documents Needed to Apply Resume and Cover Letter
Special Instructions to Applicant
Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.
Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at [email protected].

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