Sr. Clinic Assistant - Lennar Foundation Medical Center Coral Gables, FL

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The University of Miami has an exciting opportunity for a Senior Clinic Assistant with Lennar Foundation Medical Center in Coral Gables, Florida.

The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections.

CORE JOB FUNCTIONS                                                                                                          

• Explains HIPPA to patients and obtains signatures.

• Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports.

• Tracks pending records to ensure delivery prior to clinic visits.

• Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.

• Travels within the facility and campus to retrieve records, films, or CDs.

• Prepares pathology slides and submits them for consultation.

• Returns slides to the appropriate institution or patient.

• Maintains accurate clinical records per hospital policy while preserving the confidentiality of patient information.

• Assembles, completes, and processes patients’ charts.

• Assists with ordering, receiving, distributing, sorting, and storing supplies.

• Reports suspicious or unusual incidents to appropriate supervisory personnel.

• Assists with clerical duties, including receiving phone calls, sending faxes and emails, and scanning and copying documents.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

Department Specific Functions

Clerical and Administrative Duties

• Responsible for clinical and clerical functions of the respective unit.

• Performs secretarial duties for the unit including but not limited to faxing, copying, mailing, and typing any essential material.

• Answers telephone promptly and courteously using proper telephone etiquette and routes calls and messages appropriately.

• Ability to work both in the clinical and clerical setting.

• Maintains chart organization per established procedures.

• Maintains the orderliness of medical records in the electronic health record by ensuring accuracy of any outside records that are uploaded to the system.

• Requests results, labs, and other patient-related records from outside offices.

• Follows-up with patients to ensure that pre-op testing is done in a timely manner according to the scheduled date of surgery.

• Contacts surgical patients for their scheduled arrival time and location the day before surgery.

• Adheres to HIPPA standards.

• Follows-up with medical doctor’s offices to ensure that all of the pre-op results are sent to the UPAC department in a timely manner to ensure that the patent can proceed with the scheduled surgical procedure.

• Communicates closely with the RNs and APPs to ensure that the correct results/records have been obtained, reviewed, and finalized in a timely manner.

• Reviews clinical records for completeness and to identify missing data (labs, EKGs, X-Rays, Cardiac Testing, Medical Clearances, etc.) in a timely manner to ensure that the patient can proceed with the scheduled surgical procedure.

• Communicates with RNs, APPs, and Manager in a timely manner regarding missing reports.

• Communicates concerns and changes to RNs, APPs, and Manager.

• Delivers medical reports to RNs and APPs for review.

• Accesses the computer system to obtain medical records, including UChart, Lab Corp, Quest etc.

• Maintains effective communication with patients, physicians, RNs, APPs, and staff members.

• Implements appropriate preventative measure for patients identified with safety risks (i.e. falls).

• Schedules follow-up appointments and consults ensuring patient has appropriate information and provide as needed.

• Assists with scheduling as needed for labs, or clinic appointments as needed.

• Retrieves and/or assists clinical personnel in retrieving diagnostic studies as needed.

• Retrieves and prints schedules for the next day.

• Orders supplies for supply room as needed.

• Maintains area stocked with the necessary supplies and forms.

Professional Accountability

• Consistently maintains complete confidentiality of all medical, financial, computer, and other sensitive materials to maintain patient privacy.

• Acts as a role model and always maintains a professional demeanor.

• Develops and maintains clinical competency.

• Maintains professional certifications and licensure in active status.

• Maintains documentation of continuing education requirements.

• Attends all mandatory in-services and departmental meetings.

• Actively supports and participates in performance improvement activities.

• Seeks/accepts training to learn new skills and maintain current competencies.

• Practices within the guidelines and scope of a certified nursing assistant.

• Displays courtesy toward customers by introducing self and addressing customer by name.

• Meets customers’ expectations by listening to them, demonstrating sensitivity, and awareness of others.

• Follows through to ensure that established expectations are satisfied; keep customers informed of progress.

• Works effectively and cooperatively in groups/teams to ensure quality patient care.

• Communicates effectively with the manager and other members of the interdisciplinary team.

• Attempts to resolve patient, physician, and visitor complaints and refers unresolved issues to managers.

• Demonstrates dependability and reliability by promptly reporting to work when scheduled.

• Serves as a mentor and role model.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

h82