Software Engineering Manager

100037BR

Off-Campus: Scottsdale

Mgr Information Technology

Job Description

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

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We’re seeking a talented and versitile Software Engineering Manager to join our high performing team. The Engineering Manager plays a key role for the learner’s experience across the EdPlus digital portfolio. Leading the engineering team, this position will oversee the engineering team responsible for delivering robust technology solutions and partnering with the other leads to iterate, optimize and enhance digital experiences for online learners.

Working closely with stakeholders, units, SEO, QA, and analytics teams to guide the technical landscape of our products to establish standards and integrations across projects in creating efficiencies and scalable solutions. The engineering Manager will also manage, mentor and oversee work produced by not only EdPlus developers but also student developers and contractors. 

The Solutions Engineering team is responsible for creating solutions and enhancing our current technology stack for a variety of challenges as part of an innovative environment refining how users engage with higher education. Working collaboratively in diverse teams, creates forward-thinking and thoughtful experiences ensuring web products support ASU and EdPlus overall strategy and goals.

Essential duties:

• Day to day management of a growing team, including hiring, coaching and performance management.
• Champion for quality and best engineering practices to ensure building and maintaining a performant, scalable and reliable system.
• Participate in product development discussions and map functional requirements to a technical design and a project schedule.
• Have technical discussions with team members to agree on product scope and delivery schedules.
• Participate in design and code reviews produced by engineers.
• Maintain product roadmap and oversee product and feature launches.
• Work with data science leads on data implementation standards.
• Maintain an operating system that helps translate vision and business goals into objectives that give teams clarity and autonomy.
• Monitor and report out on product performance, opportunities and gaps.
• Establish and enforce effective team processes that scale.
• Identifying gaps within the team and work to fill gaps with talent, experience or training; develop, onboard or implement new tools and processes
• Participate in and lead team discussions relative to ongoing projects and needs.
• Guide effective documentation and communication of engineering processes to both EdPlus engineers, student engineers and contractors.
• Contribute to the larger IT community across the University.
• Assess team priorities and work through daily standups to help manage workload.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor’s degree in Information Technology, Computer Information Systems, or related field AND five years of related experience, which includes three years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired qualifications:

• Hands-on software development experience and is open to writing code, if necessary.(5 + years)
• Evidence of effective communication skills with cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, etc.
• Experience in Javascript, NodeJs, HTML5, CSS3.
• Experience with at least one major JS library / framework such as VueJS, Angular.
• Demonstrated knowledge of both front-end and back-end web technologies: HTTP(S), XML, JSON, CSS and Javascript solutions.
• Experience with service-oriented architecture, REST based services and orchestration of APIs for web applications.
• Experience with NodeJS and its ecosystem, relational and non-relational databases (MySQL, MongoDB), content management systems (Drupal, WordPress).
• Experience working closely with design and research leads and having a shared vocabulary.
• Experience creating standards and technical requirements for cross-collaboration of design and engineering teams.
• Experience working with user researchers and using data to frame new solutions.
• Product management experience to help coordinate and prioritize efforts based on business goals, while also proving out its value across the organization.
• Experience building and maintaining a design system.
• Experience presenting solutions to stakeholders and leadership.
• Experience in building a strong team culture.
• Ability to communicate thoughtfully, using problem-solving skills and build positive working relationships with other team members and groups within EdPlus and across ASU.
• Experience working on a collaborative, fast-paced team and with other experts across other disciplines.
• Experience managing, coaching or mentoring other engineers or student developers.
• Experience with a variety of development methodologies and ability to adapt these to the needs of an organization using Agile processes.
• Demonstrated knowledge of software development lifecycle and standard methodologies.
• Experience leading engineering projects from inception to shipped software.
• Consistent track record of hiring, and developing great engineers.
• A passion for understanding the user, and a strong communicator of the user's perspective in building the best solutions for the most meaningful problems.
• Evidence of a bachelor's degree or higher in a related field.

ASU offers a total compensation package that includes valuable employee benefits.

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• Healthcare
• Financial Security
• Retirement
•  Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Job Family

Information Technology

Department Name

EdPlus Solutions Engineering

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$100,000-$120,000 per year; DOE

Essential Duties

Please see above.

Minimum Qualifications

Bachelor's degree in Information Technology, Computer Information Systems, or related field AND five years of related experience, which includes three years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

Please see above. 

Working Environment

EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting or standing. Daily use of desktop or laptop computer is required. Ability to clearly communicate to perform essential duties. Regular review of completed tasks.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is not a fully remote position.)

Department Statement

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion and through the diversity of our employees. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume and cover letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.