Senior Program Manager GME

Creighton University is seeking to hire a GME Senior Program Manager.

  This role works in collaboration with the Program Director(s) and GME Institutional Managers to coordinate administration of residency and fellowship educational programs for the department. The GME Senior Program Manager serves as the lead administrative person for the Internal Medicine Residency program and is primarily responsible for Programmatic planning and accreditation across both primary training sites and the operational and financial management of the designated GME training program in partnership with the GME Administrator.

 

In collaboration with the Program Director and reporting to the GME Institutional Manager, the position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment.

 

Key Responsibilities

 

• Collaborates with the GME Program Director and or program leadership members to design, implement, and manage the administrative/academic operations of the program(s).
• Delivers guidance and mentors other levels of GME Program Coordinators within Internal Medicine, with responsibility to delegate and organize work within the team.
• Provides support and meets regularly with the Program Director concerning program management and activities and the status of projects. Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director and GME Institutional Manager for improvement.
• Oversee program-level policy development.
• Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance.
• Provides both administrative supervision and support to residents/fellows. Acts as a liaison between residents and hospital administration when necessary. Establishes relationships and acts as a liaison to other Hospitals, internal departments, and divisions regarding resident recruitment, orientation, external rotations, etc.
• Oversees department-level trainee orientation.
• Informs residents and trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office.
• Develops, implements, and oversees the maintenance of filing, record keeping, distribution of materials, and other types of office/program systems. Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues.
• Creates and/or oversees external program advertising/media through websites, brochures, postcards, publications, and other such media. Creates/edits annual publications regarding the program. Responsible for program’s website content.
• Develops, implements and improves the evaluative processes of the trainees, program, faculty, and rotations.
• Directs planning of departmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program-related events.
• Oversees organization of CCC and PEC meetings and preparation and distribution of materials for conferences and lectures.
• Assists GME office to track and processes paperwork for visa requests, in conjunction with the Registrar and International Office.
• Works with the GME Administrator to ensure accuracy of budget statements and assists with yearly residency budget. Oversees all purchasing for the office/program. Approves expense reports. Assesses equipment acquisition and training needs and makes recommendations to the Program Director and GME Institutional Manager.
• Prepares ACGME Annual Reporting (WebADS), Self-Study, Site Visits, and internal/special reviews.
• Oversees the ERAS database (Electronic Residency Application System) and its processes during the Residency Recruitment season.
• Accountable for compliance of program letters of agreement (PLA) for all required activities and ensures agreements are revised and maintained in accordance with ACGME and GME requirements.
• Plans and oversees all Match responsibilities and corresponds with newly matched residents about requirements and process for appointment to the hospitals. In applicable programs, assists with quota review and rank list entry and certification in NRMP (National Residency Matching Program).
• Develops initiatives to address program weaknesses in coordination with the Program Director, the Program Evaluation Committee, and other leadership team members.
• Analyzes data and trends regarding accreditation and program management to implement initiatives to address program quality improvement.
• Assists with planning and delivery of Program Coordinator development and related activities.

 

Qualifications

 

• Minimum of five (5) years of direct experience as the primary GME program coordinator (manager) of an ACGME-accredited residency-fellowship program(s) required including current specific knowledge and experience with ACGME Common Program Requirements and specialty board requirements.
• Bachelor’s Degree or equivalent combination of education and experience
• C-TAGME certification required within 1 year of employment.

 

 

Knowledge, Skills, and Abilities

 

• Considerable professional/administrative experience
• Demonstrated ability to make independent decisions to determine appropriate course of action within the context of policies and standards.
• Demonstrated ability to analyze, compare and evaluate various courses of action within scope of the role.
• Excellent written and verbal communication skills. 
• Ability to organize information.
• Ability to handle sensitive information with absolute confidentiality.
• Working knowledge of software applications including Microsoft Word, Excel, and PowerPoint.
• Ability to make decisions independently or to escalate issues as needed.

     

How to Apply

Applicants are encouraged to apply with a cover letter and up to date resume attached to the online application. If you have any questions submitting your application or materials, please don’t hesitate to contact [email protected]

 

At Creighton University, you are part of something big. Your skills and passions unite with thousands of faculty, staff and students inspired to change the world. Here, we offer meaningful work driven by a 475-year-old Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries on innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values. And it all starts with you.

 

 

Change the World From Here

 

AAP/EEO Statement 

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

 

Disclosure Statement 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.