Senior Organizational Consultant

Adult Quality Improvement

Full Time

78977BR

Job Summary

Under the direction of the Healthcare Equity Program Director serves as a key resource for advancing UCSF institutional capacity to identify disparities and reduce disparities in access, experience, and clinical outcomes. Core areas of scope will include:

• Program management and improvement specialist for disparity improvement efforts deemed as critical to the organization
• Partner and collaborate with the Co-Chairs of UCSF Health’s Health Equity Council, a committee that informs and influences health equity as an operational and strategic priority, to coordinate the
• efforts of this body
• Engage in education, knowledge transfer, and coaching of healthcare equity principles, tools, and behaviors aimed at engaging executives, senior leaders, and staff across all disciplines
• Support of the Department of Quality and Patient Safety’s internal efforts to advance the integration of equity into our daily systems.

The Senior Organizational Consultant should offer content expertise in the foundational concepts of cultivating a communal culture and interpersonal relationships founded upon principles of diversity,

inclusion, equity, and belonging. The individual must be an exemplary model of our PRIDE values and consistently and equitably model desired behaviors. Additionally, the individual should offer content expertise in translating these skills to health systems operations, analytic strategies, and quality improvement. Recommends changes to policies, processes, and structure to improve UCSF Health’s ability to identify disparities and reduce disparities. Operates independently with a high degree of accountability and consistency and an ability to provide consistent, concise updates to Healthcare Equity Program Director and other leaders.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Quality and Safety consists of Adult Quality & Safety, Benioff Children’s Hospitals (BCH) Quality & Safety, Hospital Epidemiology & Infection Prevention, Analytics & Clinical Effectiveness, Health Equity, and Clinical Documentation Integrity. The teams are made of multidisciplinary professionals with diverse backgrounds.
The role of the Department is to support UCSF Health to deliver safe, equitable, and high-quality care to the communities we serve.

Required Qualifications

• Bachelor’s degree in health care or other related profession, or a combination of comparable clinical education and / or experience.
• Ten (10) years of work experience in health care or related field
• Advanced project management and quality improvement skills.
• Previous healthcare management experience in hospital or ambulatory settings with an understanding of important trends.
• Thorough knowledge of organizational or initiative processes, protocols, and procedures.
• Able to interpret and communicate, both verbally and in writing, complex information in a clear and concise manner.
• Able to use discretion and maintain all confidentiality.
• Requires a high degree of diplomacy, influence, and interpersonal skills to work effectively.
• Advanced knowledge of common organizational, research-specific, or other computer application programs.
• Content expertise around the foundational concepts of cultivating a culture and interpersonal relationships founded upon principles of diversity, inclusion, equity, and belonging. Additionally, the individual should offer content expertise in translating these skills to health systems operations, analytic strategies, and quality improvement.
• Able to read & interpret data; translates data into meaningful information and uses data to shape work at both the department and enterprise level; possesses strong analytical and critical thinking skills.
• Able to perform complex tasks, prioritize multiple projects, and work under pressure to meet deadlines in a fast-paced environment.
• Ability to thrive in ambiguous environments and effectively manage multiple priorities simultaneously, adapting approach as needed to ensure success.
• Demonstrates strong analytical, problem-solving, project planning, and implementation skills.
• Demonstrates strong willingness to learn and continuously improve themselves.

Preferred Qualifications

• Master’s degree in health care or other profession, or a combination of comparable clinical education and/or experience
• Lean certification or equivalent
• Project management
• Demonstrated experience in diversity, equity, inclusion, and belonging efforts
• Human-centered design

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

000563 ORGANIZATIONAL CNSLT 5

Job Category

Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Location

Flexible (combination of onsite and remote work), Mission Bay (SF), San Francisco, CA

Additional Shift Details

Monday - Friday