Senior Network/User Support Technician

Details

Posted: 20-Mar-24

Location: New York, NY, US, 10001

Type: Full-time

Salary: Open

Categories:

Other Staff/Administrative

Internal Number: 238264914

Senior Network/User Support Technician
US-NY-New York
Job ID: 2024-13208
Type: School of Law (LW1131)
# of Openings: 1
Category: Technology
New York University
Overview

Ability to set up, maintain, troubleshoot, and perform complex repairs, and resolve routine and non-routine problems with PC hardware, peripherals, and software. Ability to work with a diverse student population. Ability to prioritize and assign work to technical support staff and casual employees. Proficiency with Microsoft OS, Mac OS, Photoshop, HTML, camcorders. Familiarity with Internet/web-based applications and 3D video equipment. Nights and occasional weekends may be required.

Responsibilities

Required Education:
High School Diploma or equivalent and relevant technical training.
Required Experience:
3+ years experience providing computer technical support for personal computers or a local area network.
Required Skills, Knowledge and Abilities:
Ability to set up, maintain, troubleshoot, and perform complex repairs, and resolve routine and non-routine problems with PC hardware, peripherals, and software. Ability to work with a diverse student population. Ability to prioritize and assign work to technical support staff and casual employees. Proficiency with Microsoft OS, Mac OS, Photoshop, HTML, camcorders,. Familiarity with Internet/web-based applications and 3D video equipment. Nights and occasional weekends may be required.

Qualifications

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $38.986. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU Law is an intellectual powerhouse and innovator in legal education, known for its focus on leadership, global issues, and public service. As part of this diverse and accomplished community, youâ™ll work with top faculty, support learning and research, and have regular opportunities to develop professionally. Located in Greenwich Village, one of New Yorkâ™s most inviting neighborhoods, the Law School offers highly competitive benefits and perks, notably tuition remission.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

Salary: 38.99

PI238264914

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About New York University
New York University (NYU) is one of the top private universities in the United States, and NYU Tandon School of Engineering traces its roots back to 1854, building on an illustrious past as Brooklyn Poly and the NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching, and entrepreneurship and inspire and educate engineers for the 21st century — backed by an historic commitment of $1 billion to recruit new faculty, fuel groundbreaking basic and applied research in key areas, and expand the Downtown Brooklyn campus. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. We lead and have ties to multidisciplinary centers in wireless technology, cybersecurity, urban informatics, data sciences, artificial intelligence, renewable energy, and health, among others. Our faculty and students are part of the high-tech start-up culture in New York City and in downtown Brooklyn, and we support three “future lab” business incubators that connect our students and faculty to today’s innovation economy. We are deeply committed to teaching and le...arning, and with NYU's unrivaled global network of campuses, we promote a truly global engineering education. NYU Tandon is committed to substantially increase the proportion of our faculty from historically underrepresented groups in STEM and we encourage candidates from such groups to apply. We aspire to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. NYU belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of work-life balance programs provided by the NYU Office of Work Life
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