Senior Military Admissions Counselor

University of the Incarnate Word, United States

Updated: about 1 month ago
Location: San Antonio, TEXAS
Job Type: FullTime
Deadline: ;

Position Details
Position Information


Position Title Senior Military Admissions Counselor
UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.
Position Summary
The Senior Military Admissions Counselor is responsible for engaging in military recruitment activities and providing direct support to prospective students from time of initial contact through university enrollment. The Senior Military Admissions Counselor reports to the Associate Director of Transfer & Graduate Admissions.
Benefits
UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties


Job Duty Name Communication and Documentation
Description of Job Duties
  • Advise prospective students on admission requirements, application procedures, and use knowledge of university and program policies for evaluation of previous credit and career interest.
  • Respond to admissions inquiries in a timely manner with continued communication through the enrollment process, utilizing all available means of communication technology including email and texting platforms.
  • Serve as a military subject matter expert and act as an advocate for the prospective student to resolve application issues and coordinate with appropriate staff throughout the admissions process through initial enrollment.
  • Track student and partner communications and enrollment results in an accurate and timely manner.
  • Review prospective student documents to provide admission decisions, conduct outreach via phone, email, and text to appropriately move students through enrollment funnels.
  • Work closely with the processing unit to update student records.
Job Duty Name Recruitment
Description of Job Duties
  • Represent UIW at various internal and external meetings, community events, local businesses, military installations, and college fairs to promote and showcase educational options, both in-person and virtually within the state of Texas and out of state. Note: Travel involves single and multi-day assignments.
  • Create, assist, and participate in on-campus and off-campus events to promote, engage, and encourage prospective students toward enrollment at UIW.
  • Represent UIW at community events, college fairs to promote and display educational options.
Job Duty Name Relationship Building
Description of Job Duties
  • Serve as official Admissions contact for military-affiliated prospective students and applicants with UIW stakeholders such as program coordinators, the Military & Veterans Affairs Office, School of Professional Studies, and Office of Research and Graduate Studies.
  • Identify and develop potential partnerships for military-related recruitment opportunities. Perform outreach to external sources, companies, and organizations to conduct group presentations and individualized communications on the features and benefits of university programs, both in-person and virtually.
  • Collaborate with the UIW Military and Veteran Center to stay current on military and veteran education benefits and policies.
Job Duty Name Other Duties as Assigned
Description of Job Duties
  • Perform other duties as assigned to support the Office of Admissions.

Qualifications


Knowledge Skills and Abilities
  • Ability to prioritize and plan work activities efficiently.
  • Ability to identify and resolve problems in a timely manner, as well as adapt to shifting priorities.
  • Strong customer service skills to meet customer needs as well as diffuse difficult/emotional customers while showing respect and sensitivity to cultural differences.
  • Strong written and verbal communication skills to present information clearly and concisely, and ensure accuracy in spelling and grammar.
  • Ability to meet work attendance policy, attend meetings, and take appointments on time consistently and reliably.
  • Ability to follow instructions, take ownership of responsibilities and keep commitments; ability to complete tasks on time or notify appropriate personnel in a timely manner when alternate plans are appropriate.
  • Ability to take initiative in seeking increased responsibilities, taking independent actions and calculated risks, and asking for/offering help as appropriate, as well as engaging in self-development activities.
  • Ability to travel extensively within and out of the state of Texas.
  • Ability to work effectively with individuals from diverse communities and cultures.
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference and the NCAA.
Required Education
Bachelor’s Degree from an accredited institution.
Required Work Experience
Three (3) years of combined professional experience as an admissions counselor at a college or university and/or serving as a military recruiter.
Preferred Qualifications
Prior experience working with or for the military.
Required Certifications, Licenses or Registrations
Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.
Work Hours
Monday – Friday from 8am to 5pm with extended hours based on departmental needs to include some weekend work.
Physical Demands
  • Ability to regularly lift, push, and pull up to 20Ibs of recruiting materials primarily transported in a carrying case.
  • Ability to bend and squat to retrieve marketing/event materials.
  • Ability to move about and actively engage with others for an extended period of time during event preparation, execution of event, and post event activities.
  • Ability to travel extensively by vehicle or plane.

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