Senior Applications Administrator

George Washington University, United States

Updated: about 2 months ago
Location: Washington, PENNSYLVANIA
Job Type: FullTime
Deadline: ;

Posting Details
I. JOB OVERVIEW


Job Description Summary:
Facilities, Planning, Construction & Management (FPCM) is currently seeking an Integrated Work Management System (IWMS) Senior Applications Administrator. FPCM maintains GW’s property and grounds on three campuses at the George Washington University (GWU). Employees at GWU are offered a competitive salary, excellent benefits package, general retirement savings options that include university contributions and matching contributions, generous tuition, annual and sick leave benefits plus many more. For more about GW benefits, please visit https://hr.gwu.edu/benefits.
The purpose of this role is to serve as the administrator of the university’s Integrated Workplace Management System (IWMS), Assetworks AiM, to ensure proper user access and application, as well as, data integrity and synchronization. AiM is the backbone of the university’s facilities planning, construction and management services digital infrastructure and includes a customer facing interface for work order requests (FixIt).
The Senior Applications Administrator manages user access, security roles, and system configuration. Serves as project manager for the system implementation/enhancement, incorporation/development of future modules and liaison to the vendor for ongoing support.
Partners with the Division of Information Technology to coordinate, test, and troubleshoot application maintenance, upgrades, and enhancements to ensure there is no negative impact to production.
Creates, maintains, and conducts IWMS end-user training programs. Provides primary end-user support to end users through functional expertise and guidance and communicating system changes.
Creates and maintains AiM related documentation, including but not limited to user guides, training documents, workflow maps, and technical specifications.
Functional support could include answering inquiries, managing web presence and coordination and delivery of AiM training, preparing and analyzing reports, and similar duties.
Typical duties often are administrative in nature and can include tasks that are under general or limited supervision of more senior personnel within the department. In addition, the IWMS Senior Applications Administrator will develop, document, and establish the preventative maintenance of all facility and utility systems, including, but not limited to, refrigeration, heating, ventilation, and air conditioning (HVAC), steam, condensate, plumbing, fire protection, and electrical systems using the Integrated Work Management Management System (IWMS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assists in administering the preventative maintenance program by utilizing an in-depth understanding of the maintenance program and associated tasks and processes and knowledge of the IWMS to optimize the efficiency and effectiveness of preventative maintenance.
  • Coordinates with others as needed to achieve desired outcomes, and provides reliable and authoritative information, work orders, reports, and recommendations to administer and monitor the preventative maintenance program.
  • Assists with the development of a competent and efficient staff by training personnel in the proper use of the IWMS as well as the use of test equipment, hand tools, and power tools, shop safety, and appropriate work methods for equipment data gathering and determination of preventative maintenance tasks.
  • Develops IWMS preventative maintenance tasks and documents instructions and procedures for the preventative maintenance of facility and utility components, systems, and equipment, including but not limited to, mechanical, electrical, heating, ventilation and air conditioning, plumbing, and fire protection systems.
  • Supports preventive maintenance as a strategy in maintaining university facility and utility systems, components, and equipment, including mechanical, electrical, plumbing, fire protection, and associated control systems by assisting in the development, administration, and monitoring of preventive maintenance programs, keeping accurate records in the IWMS on all aspects of the systems such as equipment characteristics, breakdowns and associated repairs, equipment replacements, and required and performed preventative and reactive maintenance, and developing and generating reports to assist in the tracking of maintenance tasks and associated benefits of the preventative maintenance program.
  • Accomplishes the required work independently by gathering and organizing the required information, maintaining required records, evaluating various approaches to completing projects, developing tools and reports to accomplish and monitor progress, utilizing resources to achieve desired outcomes, exercising judgment to make decisions, and assuring effective communication with stakeholders.
  • In coordination with the appropriate FPCM staff facilitates workflow and the efficient use of time and effort by establishing processes, guidelines, and rules related to the preventative maintenance program.
  • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
  • Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed.
  • Contributes to the overall success of FCPM performing other essential duties and responsibilities as assigned. Performs other related duties as assigned.


The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 5 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
PERSONAL CHARACTERISTICS
  • Commitment to GW’s values
  • Professional and a person of integrity
  • Honest, with the highest ethical standards
  • Passionate, collaborative, strategic, with a hands-on, roll-up-the sleeves orientation
  • Ability to work independently. Self-starter; hard-worker. Takes the initiative; very high energy
  • Personally accountable. Assumes ownership, control, and accountability for all areas of responsibility and commitments made to others
  • Sincere, open, and direct communicator
  • Puts organizational interests above self- interests and is comfortable expressing candid opinions
  • Highest levels of responsiveness
  • Practical and realistic common sense understanding of how to get things done
  • Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required
  • Ability to work in a fast-paced, high growth, entrepreneurial environment
  • Ability to work with faculty and staff in a respectful way
  • Establish trust and credibility with institutional leadership and across the University
  • Seeks “win-win” solutions to help foster continued integration and collaboration
  • Flexible and receptive to change
  • A positive “can-do” attitude


● Experience with AssetWorks IWMS Suite Administrator (ReADY, AiM, Go)
● Develop ReADY Inspection templates to improve efficiency and incorporate new user requirements
● Write process documents for multiple FPCM teams
● Coordinate requirement gathering sessions with staff for system improvements
● Attention to detail while being able to see the bigger picture
● Excellent problem-solving skills with the ability to anticipate and manage issues
● Team player with the ability to bring people together
● Highly effective communicator (both verbal and written, with technical and non-technical individuals)
● Self-starter, able to initiate and self-manage
● Proactive with documenting code and configuration information for future team reference
● Capable of developing and cultivating positive and productive working relationships across a diversity of functional areas, groups and individuals
● Organized, capable of managing multiple projects simultaneously
The ability to motivate others to effective action and strong administrative abilities are key for a successful candidate. Computer literacy; a working knowledge of, or the ability to learn and use, database applications, including an understanding of the structure of databases and how to develop and generate reports to retrieve and utilize the data are all strongly desired. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is strongly desired. Skills in the proper use of test equipment, hand and power tools, diagnosing and trouble-shooting equipment malfunctions and systems failures are preferred. Experience with an IWMS system, including data entry, scheduling, and report generation is preferred.
Typical Hiring Range $78,578.35 - $125,560.92 How is pay for new employees determined at GW?

II. JOB DETAILS


Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Safety and Security
Family Information Technology
Sub-Family Applications Administration
Stream Individual Contributor
Level Level 3
Full-Time/Part-Time: Full-Time
Hours Per Week: 40
Work Schedule: Monday-Friday, 8am-5pm
Will this job require the employee to work on site? Yes
Employee Onsite Status Hybrid
Telework: Yes
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only? No
Posting Number: S012883
Job Open Date: 03/08/2024
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Similar Positions